A:AnswerThe Samsung RF28HFEDBSR has a known defect with the ice maker. I would suggest you avoid Samsung fridges at all costs. Samsung has known about this for many years - there are class action lawsuits happening in the US. Search for this model and you'll find many articles and TV news reports.
A:AnswerThanks for the question. It's fine to remove the filter cartridge from the RF28HFEDBSR and rely on your home's RO system to filter impurities from the water supply.
- Ms. Samsung
A:AnswerHi Mat,
There are several factors that can affect the ability of an icemaker to produce ice, including water supply, freezer and refrigerator temperatures, and control panel functions. Please check the following to try to resolve the issue:
- Is the water connected, the valve turned on and hoses unkinked and free of obstruction?
- Is your home's water pressure between 20~125 psi? Under normal conditions, a 5.75 oz. glass can be filled in about 10 seconds.
- Is the refrigerator set at the recommended 37°F? If the refrigerator is too cold, the water lines could freeze.
- Is the freezer temperature cold enough? Samsung recommends setting the freezer at 0°F.
- Is the ice maker turned on? Make sure the Ice Off icon is not illuminated on the display.
- Is the water filter installed properly and locked in place?
- Did you bleed the air from the lines by dispensing 5-6 gallons of water from the dispenser since installing or replacing the filter?
- Did you press the Test button on the ice maker to reset it?
If none of the above suggestions helps to resolve the issue, and the ice tray does not fill with water, try removing the water filter temporarily and press the test button on the ice maker again. If the tray fills without a filter installed, then the cartridge is likely clogged or partially clogged and should be replaced. The filter should be replaced about every 6 months based on average usage, but it could become clogged sooner if there are a lot of impurities in the water supply or if your household uses more water than average.
If, after checking each of these suggestions, the ice maker still isn't functioning properly, please call 888-BEST BUY or 800-SAMSUNG to speak with an agent who can assist you.
Thank you,
Ms. Samsung
A:AnswerThanks for the question. If you haven't already, please be sure to level the cubes in the ice bucket, so it doesn't pile up at one end making it appear to the sensor that the bucket is full and preventing it from making more ice. Additional suggestions for maximizing production can be found in the User Manual and in the Troubleshooting Guide on Samsung's website. If these suggestions don't help you get more ice from your RF28HFEDBSR, please call 800-SAMSUNG to speak with an agent who will be happy to help determine a solution.
- Ms. Samsung
A:AnswerHey Mtngramma! You can find the full energy usage and consumption listed in the Product Info section of this link: https://bit.ly/2W6GXWW. ^Jecca
A:AnswerHello Jimmy! As of December 2016, our refrigerators were built with a newer ice maker version which came with a new design a better performance.
^Rafael
A:AnswerI would think so. But terminating the water line to the second ice maker might require some work. Impossible to know how the water is split to the lower ice maker
A:AnswerRead and comprehend all before starting the work.
Pull old fridge out from wall
Turn off and Unplug fridge
Turn off water supply
Grab a large bowl
Remove line from fridge with bowl near by to catch water
Drain water into bowl
Disconnect from water supply
Drain water
Install
Clean connectors
Connect to supply side
Connect to fridge
Turn on water supply
Check for leaks
Push fridge back. Do not pinch hose. Use a stick
To move hose as the fridge moves
Follow fridge instructions from here