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Page Showing 81-100 of 204 questions
  • QuestionI need a 36 inch refrigerator. Is this 36 inches? Also, can I buy the fridge today for delivery in a month or two?

    Asked by Shida.

    • Answer Hi Shida, We appreciate your question about the dimension of this Samsung refrigerator model. I have listed the dimension of the refrigerator below. Width: 35 3/4 inches Height with hinges: 70 inches x 35 Height without hinges: 68 7/8 inches Depth: 35 3/8 inches To better assist you with ordering the refrigerator and its delivery, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. Leo

      Answered by Samsung

  • QuestionDoes this model have an ice maker

    Asked by AL.

    • Answer yes it does. Is inside one of the freezer drawers.

      Answered by Anonymous

  • QuestionWhat is the width height and depth

    Asked by Anonymous.

    • Answer Hello there. Excellent question. The dimension of the refrigerator would be 35 3/4 inches in width x 70 inches in height x 35 3/8 inches in depth. Thank you for being a valued customer of Samsung. Have a great day. ^Camille

      Answered by Samsung

  • QuestionIf I don't need the freezer at the bottom, can I set it at a fridge temp??

    Asked by clay.

    • Answer Great question, Clay. The freezer section was designed to operate between 5 °F (-15 °C) and -8 °F (-23 °C). Using it as a fridge will be tricky as the fridge operates at 34 °F (1 °C) and 44 °F (7 °C). Have a great day. ^Charles

      Answered by Samsung

  • QuestionHow much clearence from wall to wall is required? I would need to remove wood trim and it would fit snug. Will that work? Ty

    Asked by Shelly.

    • Answer will need 3/4ths of an inch from the wall for door clearence.

      Answered by Anonymous

  • QuestionWhat are the dimensions of the shelves?

    Asked by Cherie.

    • Answer Hi Cherie, We appreciate your question about the Samsung Refrigerator. Here are the dimensions for the shelves 31” W X 13 1/2” D Here's the product specification for your reference. https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/3-door-french-door/pdp/rf28t5001/RF28T5001SR.pdf Thank you for choosing Samsung. Have a great day. ^^Ross

      Answered by Samsung

  • Questionhave an enclosed space that's 68H 32 W 24D would this fit

    Asked by RJOB.

    • Answer Hi RJOB, We appreciate your question about the dimension of the refrigerator and if it would fit your enclosure. I have shared the general dimension of the refrigerator below. Depth: 32 7/8 inches Width: 35 3/4 inches Height: 68 7/8 inches With this model's width and height, it will not fit the enclosure that you have (68H 32 W 24D). Leo

      Answered by Samsung

  • QuestionWe just got our new fridge and have had it for 4 days now. All the ice that has been produced are in blocks of ice, and not individual cubes. Don't see other reviews with this issue. Why is this happening and how can this be resolved? Thank you.

    Asked by Anonymous.

    • Answer We haven’t had this problem. Does your iceblock have the cubes embedded on one side? If so, check the shutoff mechanism…

      Answered by PrettyOK

  • QuestionDo you charge to haul the old one away?

    Asked by Melo.

    • Answer Yes, they do

      Answered by Loveuser

  • QuestionWhat id depth excluding handles?

    Asked by Anonymous.

    • Answer Hi There, Great question! We appreciate your query concerning the fridge. The depth excluding the handle is 32 7/8". Thank you, and stay safe! ^Chrystel

      Answered by Samsung

  • Questiondo you charge for removel of old refrigerator

    Asked by sam.

    • Answer Dear Valued BestBuy Client, To better assist you with this issue, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry. Have a great day. Melardo

      Answered by Samsung

  • QuestionIs there a feature to stop the doors at 90 degrees so they don’t hit the wall

    Asked by Anonymous.

    • Answer Greetings! We appreciate your question about the features the refrigerator offers. The refrigerator does not have a feature that will stop the doors at 90 degrees when you open them; however, you can purchase a Samsung door accessory (door stopper). Please visit our authorized distributor for parts and accessories website for a compatible door stopper I have shared below. http://www.samsungparts.com/CustomerService.aspx Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide them this number 1144889001 and it will help our team pull up your information. Leo

      Answered by Samsung

  • Questionwhat are the dementions

    Asked by Anonymous.

    • Answer Hello there. Glad you ask about the refrigerator dimension. The dimension would be 35 3/4 inches W x 70 inches H x 35 3/8 inches D. Thank you for being a valued customer of Samsung. Have a great day. ^Camille

      Answered by Samsung

  • QuestionWe have a small kitchen. Só we plan tô have the refrigerator outside in the dining hall corner, close tô the kitchen. We dont want the water dispenser or the ice maker. Does this refrigerator meet our requirements? Please help…thx a lot.

    Asked by Deepa.

    • Answer Hi Deepa, Glad you asked about the fridge. Unfortunately, this unit model has a built-in ice maker and inner water dispenser. Have a great day. ^Chrystel

      Answered by Samsung

  • QuestionCan this refrigerator be used as a garage frig? Lower temperatures in winter (not below freezing, but cold) and well above in summer (up to 95 or so).

    Asked by seeker.

    • Answer Hi seeker, Glad you ask if the Samsung refrigerator can be used as a garage frig. You can use it as long as you meet the site requirements. One of the requirements is having a temperature range between 50 °F (10 °C) and 109 °F (43 °C). The other site requirement is in the user's manual. I highly suggest checking the user manual on page 19. Here's a link: https://downloadcenter.samsung.com/content/UM/202007/20200728002937594/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR__USA.pdf If you have inquiries and need further assistance, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Once you contact us, you can use this reference number: 1144843017. ^Rainly

      Answered by Samsung

  • QuestionWhat temperature should I set my fridge and freezer on?

    Asked by Lani.

    • Answer Hi Lani. Glad you ask about the temperature settings of the Samsung refrigerator. To ensure optimal performance, we recommend setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge. I highly suggest checking this Samsung link: https://www.samsung.com/us/support/answer/ANS00080450/ If you have inquiries and need further assistance, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Once you contact us, you can use this reference number 1144843812. ^Rainly

      Answered by Samsung

  • QuestionDo the bottom hinges have to stay on the bottom or can they be removed?

    Asked by Turbo.

    • Answer Hi Turbo, Glad you asked if it is ok to remove the hinge for the door. The bottom hinges support the fridge door when it is full, and removing them is something we would not recommend as it can cause accidents. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144805336 Have a great day. ^Charles

      Answered by Samsung

  • QuestionWhat is depth with the freezer drawer open ( all the way)?

    Asked by LisaD.

    • Answer Hi LisaD, Thank you for reaching out and we appreciate your question about the dimension of the refrigerator when the freezer door is open. When the freezer doors are fully open the width of the refrigerator is 51 7/8 inches. I have shared https://downloadcenter.samsung.com/content/UM/202007/20200728002937594/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR__USA.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144802463 Leo

      Answered by Samsung

  • QuestionIs there another button to make the refrigerator throw ice because I have pressed on “ice on” and no ice has been dispensed and it’s been 2 days. Only dropped like 9 cubes so far. Water is coming out room temp from the dispenser as well. How do I fix It

    Asked by Jan.

    • Answer Hi Jan, Thank you for reaching out. We are disheartened that your ice maker and water dispenser aren't working as intended. Your feedback helps us understand where we can take steps to improve our product and service. I have shared Samsung links below that can help address your concerns with the ice maker and water dispenser. Ice maker is not working: https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough What to check when there is no ice or not enough ice from the ice maker or dispenser: https://www.youtube.com/watch?v=heJu7r3JqNc Samsung refrigerator water dispenser issues: https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-from-the-dispenser-is-warm-or-tastes-bad I have also shared the user manual link below. Please access the link and turn to pages 58 - 59. https://downloadcenter.samsung.com/content/UM/202007/20200728002937594/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR__USA.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144785711 Leo

      Answered by Samsung