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Samsung - 28 Cu. Ft. 4-Door French Door Refrigerator - Tuscan Stainless Steel

Model:: RF28R7201DT/AA; |
SKU:: 6323226

User rating, 4.4 out of 5 stars with 2141 reviews.

Highly rated by customers for:

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Page Showing 121-140 of 186 questions

Questiondoes it have two ice makers
Asked 4 years ago by gene.
- Answer It sure does, gene! This model has one ice maker in the refrigerator section that connects to the dispenser, and another ice maker in the freezer section. ^Jecca
  Answered 4 years ago by Samsung
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QuestionWhy is when you switch from water use to ice cubes water drip for a second
Asked 4 years ago by Problem.
- Answer Hello there! I'm happy to help with this! This link (https://bit.ly/2Rtq4YG) has information about the causes of water being dispensed when ice is selected. ^Jecca
  Answered 4 years ago by Samsung
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QuestionJust purchased today so it was with out power for the transport, owner said the lights on flex panel worked, no issues what could be the causes of my flex zone control panel on my Samsung refrigerator lights not working at all? No sound- No lights-WHY?
Asked 4 years ago by RF28JBEDBSG.
This question was asked about the related product: Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
- Answer I'm happy to help with this! This link (https://bit.ly/3ddMPrY) can walk you through what steps to take if the control panel is not working properly. ^Jecca
  Answered 4 years ago by Samsung
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QuestionHow long is the electrical cord?
Asked 4 years ago by Nancy.
- Answer Not sure maybe 3 feet my outlet is right behind the refrigerator
  Answered 3 years ago by MyBBReview
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QuestionI bought this model just a few months ago and I find that whenever I empty the ice drawer (not a dispenser model) it can take up to 24 hours to replace ice. Is that common?
Asked 4 years ago by Anonymous.
- Answer Hello there! I'd like to provide this link (https://bit.ly/39YBtGl) to some useful information about how to get the most ice from your ice maker. ^Jecca
  Answered 4 years ago by Samsung
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QuestionCan this fridge go back up to the wall nearly flush or does it need several inches behind?
Asked 4 years ago by Shianne.
- Answer Great question, Shianne! According to page 20 of the user manual (https://bit.ly/3rTIgYe) the refrigerator will require a minimum of 2 inches of space in the back. ^Jecca
  Answered 4 years ago by Samsung
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QuestionHow long is the water filter that came with the fridge should last? I bought Samsung 4 doors fridge from Best Buy in August 2020 and the red light filter is showing up! That’s mean I have to replace it?
Asked 4 years ago by Dee.
- Answer I'm happy to help with this, Dee! Samsung water filters generally last about 6 months, depending on usage. After 6 months, the red filter indicator light will turn on as a reminder to replace the filter. This link (https://bit.ly/3tUXZHD) can walk you through how to replace the filter, as well as how to reset the indicator light. ^Jecca
  Answered 4 years ago by Samsung
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QuestionDoes the ice maker automatically stop making ice when the bin is full? And question #2, when we leave for several weeks, can the ice maker be turned off? Thank you!
Asked 4 years ago by VictoriaL.
- Answer Yes, and yes, VictoriaL! The ice maker has a sensor that automatically pauses ice production if the bucket is full. The control panel also has an "Ice Maker" button that turns the ice maker on/off. ^Jecca
  Answered 4 years ago by Samsung
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Questioncan you install an icemaker in the freezer compartment of the model #RF28R7351DT/AA - SO THAT IF THE IN DOOR ONE GIVES OUT
Asked 4 years ago by em.
- Answer No
  Answered 4 years ago by Buddeeelee
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QuestionI need to take the right-hand door bins for cleaning, but they seem immovable and worse Samsung tell me they can't be removed. Can this be true? The model# is RF28R7201SR/AA and the bins are clear with white bases. Help would be gratefully received.
Asked 4 years ago by Padraig.
- Answer We're so sorry for the confusion, Padraig! This link (https://bit.ly/37O9Yip) can walk you through how to remove the shelves and door bins. ^Jecca
  Answered 4 years ago by Samsung
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QuestionHas any one had problems with the light that comes on when you open up the freezer door stop working? We called Samsung and they were of no help. ON OUR OWN WE FOUND A PLACE TO ORDER A NEW BLUB. BUT THE LIGHT IS STILL NOT WORKING.
Asked 4 years ago by Sandy.
- Answer We'd love a second chance to help you with this, Sandy. If you'd like, you can reference ticket number 1142743152, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
  Answered 4 years ago by Samsung
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QuestionSamsung model R826R7201SR Question how do I remove Glass top(s) from Veggie drawers for cleaning? A spill has caused a stain under the glass shelves and we need to remove the glass shelves in order to clean.
Asked 4 years ago by JohnJ.
This question was asked about the related product: Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
- Answer I'm happy to help with this, JohnJ! I can provide this link: https://bit.ly/37O9Yip. It has a step by step guide to show you how to properly remove the shelves in the refrigerator. ^Jecca
  Answered 4 years ago by Samsung
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QuestionWho can fix this?
Asked 4 years ago by Anonymous.
- Answer I'm happy to help with this! This link (https://bit.ly/3ohyRIi) can help you locate a Samsung authorized service center in your area. ^Jecca
  Answered 4 years ago by Samsung
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QuestionIs the Flex zone drawer a new Feature feature? Can we use it as a fridge for good?
Asked 4 years ago by Faisal.
This question was asked about the related product: Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
- Answer Hi Faisal! The FlexZone has 4 settings to choose from, and it will remain on whichever setting is selected until a different one is selected. You can find more details about the FlexZone feature beginning on page 44 of the user manual (https://bit.ly/2JdDGUi). ^Jecca
  Answered 4 years ago by Samsung
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QuestionWhat is the best way to clean the outside of fridge? Seems to show watermarks very easy.
Asked 4 years ago by lyn.
- Answer We recommend using a moistened, soft, lint-free cloth or paper towel to clean the refrigerator interior and exterior. Be sure to use a dry cloth or paper towel to dry well. Thank you for being a Samsung customer! ^Lena
  Answered 4 years ago by Samsung
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QuestionDoes the water/ice dispenser light up?
Asked 4 years ago by Phylmar.
- Answer This refrigerator does not offer the dispenser light feature. Thank you for choosing Samsung! ^Lena
  Answered 4 years ago by Samsung
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QuestionDoes this come in white!
Asked 4 years ago by Bill.
- Answer Sorry , no white
  Answered 4 years ago by Amanda
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QuestionDoes this refrigerator comes with the water line or is that something you have to buy
Asked 4 years ago by Duke.
- Answer Duke, the water line kit is sold separately. Thank you for choosing Samsung! ^Lena
  Answered 4 years ago by Samsung
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QuestionI am having a problem with sheets of ice forming under my freezer drawer. It has to be cleaned out from under the door several times a month. I completely cleaned out the freezer drawer to make sure there was room for air flow and still a sheet of ice.
Asked 4 years ago by Pam.
- Answer Hi Pam! I'd like to provide this link (https://bit.ly/38sOrfx) that has some helpful information on what to do about the water and ice forming in your refrigerator. ^Jecca
  Answered 4 years ago by Samsung
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QuestionWhat water/ice maker hookup kit do I need
Asked 4 years ago by CIN2.
- Answer ICE MAKER KITS ALL SAME SIZE IF YOU HAVE AN OLD PLASTIC LINE LIKE DID IT WILL PROBABLY LEAK I WENT WITH 15' STAINLESSM BREADED IF YOU DIDN'T HAVE AN ICEMAKER BEFOR YOU WILL NEED A KIT WITH THE VALVE IN IT IF YOU HAVE THE VALVE JUST THE WATER LINE THEY ARE ALL 1/4 THREAD
  Answered 4 years ago by FRANK
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