A:AnswerIt is in the top left corner of the fridge (the white box). There is a button underneath in the front that releases the bucket and then it slides out.
A:AnswerHello! Let's reset your ice maker, please follow this link: https://bit.ly/2Lxz87k after it has been reset you will have ice in no time! ^Penny
A:AnswerYou should easily fit a full sheet cake in it. At it's shallowest area on the shelves you have 32.75" wide by 17" deep. The center back area is slightly rounded inward losing maybe an inch or so in the center of the back which is why I say "at it's shallowest". It's pretty good sized and the shelves are all adjustable so height should not be an issue either.
A:AnswerContact company you bought it from and if it's beyond initial warranty start calling Samsung. they have problems with this model and I would push them to fix or replace
A:AnswerHi Jamie, you can try putting an Arm & Hammer backing soda refrigerator box into the fridge and freezer section, to help eliminate odors. ^Rosi
A:AnswerThere needs to be 2 inches between the back of the refrigerator and the wall and 3.75 inches between the refrigerator and the wall to allow the doors to swing open.
A:AnswerThe usable height of the flex drawer is 5.25". Usable height of the drawer in the freezer is about 5.5". Usable height under the freezer pull out drawer is around 11".
A:AnswerThe RF28HMEDBSR has a single Ice Master ice maker in the refrigerator that produces up to 10 lbs of ice per day.
Thanks for your interest!
Ms. Samsung