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The old ice makers had some issues. The only thing you can do is replace the ice maker, which is fairly simple. Keep in mind that eventually you will have the same problem. We decided not to invest the money in a repair and just replace the fridge with a new one.
Sorry, there was a problem. Please try again later.I am including a helpful troubleshooting guide to support your concerns on the ice maker not producing ice (https://bit.ly/37LCj97). After completing the troubleshooting steps if you need further assistance, here is a link (http://bit.ly/2ssxImE) to assist you with finding a local certified Samsung service center. Thank you for being a Samsung customer! ^Lena
Sorry, there was a problem. Please try again later.Just got ours and have not tried the ice maker yet.
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