“I have the RF28R7201SR/AA model. Worked great. However this month the control panel on the right side by the right door is frozen. It shows the temperature and all the settings are on, but I can't make any changes. It's stuck. I held the buttons 3 second”
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We understand how important it is to ensure your appliances perform well, Ahmad. Let's get the information you need to get the control panel working. The link below will help you address the control panel of the unit and give you more information by checking the hyperlinks and watching the video. Please select the scenario that best fits your situation. Refrigerator panel or Family Hub screen is blank or not responding: https://www.samsung.com/us/support/troubleshooting/TSG01202605/ Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147146774) to help our team pull up your information when you message us. Have a great day, -Ernest-
Sorry, there was a problem. Please try again later.Disconnect the power for a few minutes let it reset
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