Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Questions & Answers

  • Front. Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel.
  • Angle. Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel.
  • Left. Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel.
  • Alt View 1. Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel.
  • Alt View 2. Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel.
  • Alt View 3. Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel.
  • Alt View 4. Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel.
  • Alt View 11. Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel.
  • Alt View 18. Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel.
  • Alt View 19. Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel.
  • Alt View 20. Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel.
  • Alt View 21. Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel.
  • Alt View 22. Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel.
  • Alt View 23. Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel.
  • Alt View 39. Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel.
  • BBY Overview - Samsung Fridges: Doors, Depths, & Finishes video 2 minutes 51 seconds
  • Which Samsung French 4-Door Refrigerator is right for me? video 2 minutes 50 seconds
  • BBY Overview - Samsung Refrigeration: Large Capacity video 0 minutes 41 seconds
  • BBY Overview - Samsung Appliances + Energy Star video 0 minutes 49 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • Samsung Flexzone Drawer - Product Feature video 0 minutes 48 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel

Model:
RF28R7201SG
SKU:
6323225
Your price for this item is $2,799.99
Clearance
The comparable value price is $2,969.99
Page Showing 41-60 of 203 questions
Ask a Question

  • QuestionHOW DO I PUT THE APP ON MY PHONE, AND HOW DO I ADJUST THE TEMPERATURE INSIDE THE REFRIDGERATOR?

    Asked by LEONG.

    • Answer Hello! To adjust the temperature touch Fridge or Freezer repeatedly until you reach the desired setting. This will adjust the temperature down one degree (or temperature bar) each time. After it reaches the lowest setting, it will cycle around to the highest. In addition, here is a helpful link to support your concerns on the SmartThings app (https://bit.ly/2XXighx). Thank you for choosing Samsung! ^Lena

      Answered by Samsung

  • QuestionWhat is the model number of the water cartridge replacement filter?

    Asked by browneyes6992.

    • Answer Model Number HAF-QIN/EXP Replacement Cartridge DA97-17376B Purchased at Best Buy

      Answered by Tryingtobehelpful

  • QuestionJust got this baby today. One thing that I think is wrong is the flex drawer. For some reason I did not feel any cold air from the flex zone at all after leaving it closed 5 hours since the installation. Is this normal?

    Asked by Tristian.

    • Answer Hi Tristian! It is normal for the refrigerator to take up to 24 hours after installation to fully cool. If you're still concerned about the FlexZone temperature after that, I recommend looking over the information in this link: https://bit.ly/2QbS7rj. ^Jecca

      Answered by Samsung

  • QuestionIs it finger print free ?

    Asked by Farideh.

    • Answer Hi Farideh, No, this refrigerator is not fingerprint-free. However, this has a fingerprint-resistant feature, which means that the surface has a special coating or finish that helps reduce the appearance of fingerprints and smudges, not eliminate them. Have a great day! Nicole

      Answered by Samsung

  • QuestionIs this or similar one in white

    Asked by Rodney.

    • Answer Hi Rodney, No, this refrigerator does not come in white. This is only available in stainless steel. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs. Have a great day! Nicole

      Answered by Samsung

  • QuestionHow quite is this refrigerator?

    Asked by Cookie.

    • Answer Hi Cookie, We understand you’re curious about how quiet this refrigerator is. At this time, an exact noise level (dBA) specification is not available from Samsung. For assistance in assessing how the unit sounds in person, please contact us directly so a support representative can help, or you may visit your nearest retailer to hear the refrigerator running and get a feel for the noise level before purchase. Should you need further assistance, you may contact us through the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151674419) to help our team pull up your information. Thank you! ^Joshua

      Answered by Samsung

  • QuestionCan doors be removed so it could fit through 33 inch door way? Older home in historic district

    Asked by Horselover.

    • Answer Hello there, Yes, the fridge doors can be removed so that they can fit your doorway. Please refer to your user manual for more details. Turn to pages 20 to 28, "STEP 3 Door removal for entrance ." User Manual https://downloadcenter.samsung.com/content/UM/202504/20250411081703937/DA68-03833A-09_IB_AW3-14_AA_EN_MES_CFR.pdf Have a great day. ^Camille

      Answered by Samsung

  • QuestionDoes it have deep shelf’s?

    Asked by Anonymous.

    • Answer Greetings. Yes, the shelves are adjustable, allowing you to customize the depth and spacing depending on what you'll be storing. Have a great day. -John

      Answered by Samsung

  • Questionis a HWF1100A the same water filter as a HAF-QIN

    Asked by TRap.

    • Answer Hi there, No, the HWF1100A is a third-party water filter, and we don’t have information on whether it works the same as an HAF-QIN water filter. Have a great day. -John

      Answered by Samsung

  • QuestionWhen I press the buttons.on the control panel nothing happens. Can't adjust the temperature, adjust the ice to on and off, etc.

    Asked by JoseA.

    • Answer Greetings, We understand how important it is to have a fully functional refrigerator at home. Let us help. Here is a link for troubleshooting steps for the control panel of your refrigerator that is not responding; kindly choose the one that matches, watch the video, and click the embedded words. Refrigerator panel or Family Hub screen is blank or not responding. https://www.samsung.com/us/support/troubleshooting/TSG01202605/?msockid=08e6a45904c26b1f3477b061055f6aec If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1151407374) to help our team pull up your information when you message us. Thank you. -Ricardo

      Answered by Samsung

  • QuestionAre the doors flush with the refrigerator or are they wider.

    Asked by Anonymous.

    • Answer Yes, they are flush and the spacing between and around all doors and drawers is equal.

      Answered by EDG01

  • QuestionOn the fridge French 4 door are the doors flush with fridge or wider?

    Asked by Lu61.

    • Answer Flush

      Answered by Anonymous

  • QuestionSaw refrigerator that has 2 areas to open behind each top door area cannot find one like that

    Asked by Anonymous.

    • Answer Greetings, We understand how important it is to have an appliance that fits your needs. Let us help. Below is the link to our website for you to check all of the refrigerators Samsung is offering. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H. 24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns. Samsung website. https://www.samsung.com/us/home-appliances/refrigerators/all-refrigerators/?shop=Buy+Online Thank you, and have a great day! -Ricardo

      Answered by Samsung

  • QuestionCan the glass that covers the crisper drawers be removed for cleaning if liquid gets under it?

    Asked by Okrat001.

    Answer This Question

  • QuestionCan you change out the hardware on this model?

    Asked by Bcbt.

    • Answer Greetings! Yes, the hardware on this refrigerator model can be replaced, and compatible parts—such as door handles and hinges—are available through our authorized distributor for Samsung parts and accessories. For example, if you need to replace a worn hinge, you can order a part specifically designed for your model. We recommend visiting Samsung Parts (https://samsungparts.com/pages/supports) to check for exact part numbers and availability. Leo

      Answered by Samsung

  • QuestionWhere is the water/ice filter located on this model?

    Asked by Hizzz.

    • Answer On the door

      Answered by DiannaS

  • QuestionDoes it have child proof lock out

    Asked by Danny.

    • Answer Yes

      Answered by MarcelinoG

  • QuestionDoes it come in other colors

    Asked by Richk.

    • Answer Nop

      Answered by MatrikaD

  • QuestionWhere is the water filter located?

    Asked by BB.

    • Answer Hi there, The water filter is located in the top middle portion of the fridge. Please see pages 15-16 of the user manual for the exact location of the water filter. downloadcenter.samsung.com/content/UM/202504/20250411081703937/DA68-03833A-09_IB_AW3-14_AA_EN_MES_CFR.pdf ^Rodel

      Answered by Samsung

  • QuestionIs this refrigerator come in white?

    Asked by Anonymous.

    • Answer No

      Answered by JoseC

Page 3, Showing 41-60 of 203 questions

Most-viewed items

  • Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Refrigerator with Auto Open Door - Stainless Steel
    Your price for this item is $2,049.99
    The comparable value for this item is $4,099.99
  • Café - 28.3 Cu. Ft. 4-Door French Door Smart Refrigerator with Dual-Dispense AutoFill Pitcher - Platinum Glass
    Your price for this item is $4,589.99
  • Samsung - Bespoke 22 cu. ft. Counter Depth 4-Door French Door Refrigerator with Zero Clearance Fit - Stainless Steel
    Winter Sale Deal
    Your price for this item is $2,399.99
  • Samsung - Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with AI Family Hub+ - White Glass
    Winter Sale Deal
    Your price for this item is $3,799.99
  • Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ - White Glass
    Winter Sale Deal
    Your price for this item is $3,699.99