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Page Showing 41-60 of 186 questions
  • QuestionDoes it come in other colors

    Asked by Richk.

    • Answer Nop

      Answered by MatrikaD

  • QuestionWhere is the water filter located?

    Asked by BB.

    • Answer Hi there, The water filter is located in the top middle portion of the fridge. Please see pages 15-16 of the user manual for the exact location of the water filter. downloadcenter.samsung.com/content/UM/202504/20250411081703937/DA68-03833A-09_IB_AW3-14_AA_EN_MES_CFR.pdf ^Rodel

      Answered by Samsung

  • QuestionIs this refrigerator come in white?

    Asked by Anonymous.

    • Answer No

      Answered by JoseC

  • QuestionFlip the breaker now the fridge won’t come back on

    Asked by Mike.

    • Answer Mike, we know the importance of a working fridge. Let's get this back on track. We recommend checking the link below to help you troubleshoot why the fridge won't power on. Samsung refrigerator has no power https://www.samsung.com/us/support/troubleshoot/TSG10003903/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1149039140) to help our team pull up your information. Have a great day. ^Camille

      Answered by Samsung

  • QuestionWho services the Samsung Refrigerator Ice Maker in the SF Bay Area?

    Asked by Casey2.

    • Answer Hi Casey, Let us guide you to the details you are looking for. I have shared a Samsung link below to for you to check on available authorized Samsung centers using a map. Service locations: https://www.samsung.com/us/support/service/locations/ Leo

      Answered by Samsung

  • QuestionHow do I lift the bottom shelf that the small drawers attach to?

    Asked by Shelf.

    • Answer Greetings, Thank you for reaching out regarding your Samsung RF28R7201SR refrigerator. To assist you with lifting the bottom shelf that the small drawers attach to. I have provided a link below to help you ensure you are guided accordingly on removing the shelf. Select the scenario that best fits your situation and learn more by checking the hyperlinks and embedded video for "Remove the glass on the vegetable or crisper drawers." Remove or replace Samsung refrigerator bins, shelves, and drawers https://www.samsung.com/us/support/answer/ANS00063107/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147933511) to help our team gather your information. Have a great day. ^Charles

      Answered by Samsung

  • QuestionDoes it come with hose and everything needed to hook it. We do not have any current water lines to refrigerator

    Asked by Anonymous.

    • Answer You can add components to your purchase.

      Answered by Anonymous

  • QuestionWhat is the flex zone part used for?

    Asked by MichaelF.

    • Answer Hi Mike, Thank you for your interest in learning more about the Flex Zone feature on the Samsung RF28R7201SR refrigerator. It's great to see you exploring how this versatile section can enhance your appliance's functionality. The Flex Zone™ is designed as a multi-purpose storage area that allows you to switch between various temperature settings for optimal storage of different items, such as beverages, deli items, and more. For detailed information, including usage and temperature options, please refer to the user manual on page 40 under the "Flex Zone" section. Manual https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf Have a great day. ^Charles

      Answered by Samsung

  • QuestionDoes phone app shows inside view of refrigerator?

    Asked by Peeche.

    • Answer No. You can manage the temperature, make a grocery list, and it will let you know when the door alarm is chiming.

      Answered by ColleenS

  • Questionis there 2 freezers on this model rf28r7201sr/aa

    Asked by mike.

    • Answer No, just one. But there is a pull forward shelf that hold snacks and ice cream or anything that you would want right away.

      Answered by Mleiss

  • QuestionShould there be a drip tray for the ice/water machine. Whenever excess water drips out of spout it hit the flat surfaces and drips down the side

    Asked by Ice.

    • Answer Hi Ice, No, it doesn't need a drip tray. Please see the "Note" under "Maintenance" section on page 70 of the user's manual in case you experience water dripping after the fridge is installed. Manual https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf If water is still dripping from the fridge, please follow the steps on the link below and click the hyperlinks for further assistance. Water leaks in a Samsung refrigerator. https://www.samsung.com/us/support/troubleshoot/TSG10003766/#water-is-dripping-or-leaking-from-the-dispenser Have a great day. ^Aloe

      Answered by Samsung

  • QuestionRemoval and haul away old frig?

    Asked by Sbrink.

    • Answer Yes, but they charge for it

      Answered by Mleiss

  • QuestionIs the water dispenser supposed to automatically shut off when removing glass or container after being filled? Mine does not always shut off. I have to pull up at the bottom of the dispenser to shut it off. Fridge is brand new.

    Asked by Susie.

    • Answer have not had a problem with mine, call for service it should be a simple fix.

      Answered by MichaelA

  • Questionhow do i lower the tempeture

    Asked by Bigdaddy.

    • Answer Whit my phone on the app

      Answered by JoseC

  • QuestionHow do you clean the bottom glass shelf in the refrigerator section. I cannot get it out?

    Asked by Beverly.

    • Answer I have done everything i can to get that shelf out snd had no luck. Even after watching a Samsung technician do it. Horrible design flaw.

      Answered by DanielleM

  • Questiondoes this do crushed ice and if not which one does both

    Asked by mema.

    • Answer Yes it does crushed ice

      Answered by TommyH

  • QuestionWhat temp should freezer be set to in fahrenheit

    Asked by Anonymous.

    • Answer read your manual

      Answered by MichaelA

  • QuestionHow do I change the filter

    Asked by Anonymous.

    • Answer Greetings! Let us extend our help by providing the details you need for replacing water filters in Samsung refrigerator models. I have shared below a Samsung link to guide you in replacing the water filter on a Samsung refrigerator. The link has an embedded video that we recommend watching in full. Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146889843 to help our team pull up your information. Leo

      Answered by Samsung

  • QuestionHow do you take the shelves out to clean the refrigerator? Also does anyone complain about the freezer getting stuck and having problems opening it?

    Asked by JP.

    • Answer Yes, I have the same problem. Service man came and showed me that you lift up the bin and then pull out. Don’t just pull forward. Still VERY hard to do.

      Answered by JanetP

  • QuestionHow can you change the freezer temperature settings.

    Asked by Freezer.

    • Answer The temperature control is inside the refrigerator on the right side.

      Answered by Suejo