A:AnswerGreat question, Dlay! This model (and most Samsung models with a dispenser) produces ice cubes in a half moon shape. However, the dispenser has the option to dispense these cubes whole, or to crush the ice as it is being dispensed. ^Jecca
A:AnswerExcellent question, Raymond! Yes, the ice maker uses filtered water to make the ice. The water filter installs close to the beginning of the refrigerators internal water line, before the dispenser and the ice maker. This means both the dispenser and the ice maker use the same filtered water. ^Jecca
A:AnswerThanks so much for asking, DebJ! This specific model (RF28R6201SR) is listed as stainless steel. However, it is also available in a black stainless steel (RF28R6201SG) and a tuscan stainless steel (RF28R6201DT) version. ^Jecca
A:AnswerI'm happy to help with this. I'm going to provide this link (https://bit.ly/34hGpmJ) that is actually troubleshooting steps for if the ice maker is not working properly. However, this link has information on how to turn the ice maker on/off, as well as how to remove the ice bucket. ^Jecca
A:AnswerHi Terry! Beginning on page 20 of the user manual (https://bit.ly/35B0wO2) you can find some helpful diagrams with all the dimensions you need to know. ^Jecca
A:AnswerHi there,
I can help with that. Here is information that will help provide you with a clean Samsung Refrigerator and how to keep it that way. See link below:
https://www.samsung.com/us/support/answer/ANS00079481/
https://www.samsung.com/us/support/answer/ANS00063107/
Thank you for choosing Samsung. ^Brad
A:AnswerI am including a link to a guide on how to remove the shelves, bins and drawers (https://bit.ly/37Kxgpv). We thank you for choosing Samsung for your home! ^Lena
A:AnswerHi there,
Here are two options with the same year model range and microwave in the same color. There are other choices depending on what options you are wanting for both products. See links below:
Range
https://www.bestbuy.com/site/samsung-5-9-cu-ft-freestanding-electric-convection-range-with-self-steam-cleaning-black-stainless-steel/6379187.p?skuId=6379187
Microwave
https://www.bestbuy.com/site/samsung-1-9-cu-ft-over-the-range-fingerprint-resistant-microwave-with-sensor-cooking-black-stainless-steel-fingerprint-resistant-black-stainless-steel/6358144.p?skuId=6358144
Thank you for choosing Samsung. ^Brad
A:AnswerThere is only one water connection needed.
The $30 option is for when you have a line ran to the location of the refrigerator and the delivery tech just disconnects and reconnects
The $135 option is for when there needs to be a new line installed since there isn't one existing
A:AnswerHi Micki.
Thank you for reaching out regarding your Samsung - 28 Cu. Ft. French Door Refrigerator with CoolSelect Pantry™; how far does the freezer drawer pull out in inches. Regarding your concern, it would be the following.
09 47 6/8" (1213 mm)
10 52 1/2" (1333 mm)
I suggest you check this link to your user manual for further assistance. Please go to page 19.
https://downloadcenter.samsung.com/content/UM/202106/20210623102008256/FDR_AW2-14-FL_DA68-03872A-04_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144347059
^Camille