A:AnswerSusiekay - The 2021 comparable Q-Series Soundbar is the HW-Q700A. The Q700A includes additional features such as SpaceFit Sound, which automatically calibrates sound and enhances clarity to adapt to your space, as well as AirPlay 2 support. ^Gina
A:AnswerI have the exact same problem and it's hooked to a Samsung TV. I have upgraded all my HDMI cables so I don't think that's the issue. I have found that if I reset my soundbar sometimes it will take care of the problem, but I definitely wasn't expecting to have this problem when I bought it.
A:AnswerJR:
If you are considering the addition of rear speakers for a full surround experience, your model, HW-Q70T, is compatible with the SWA-9000S Rear Speaker Kit. ^Patty
A:AnswerHi Callahan2598! The HW-Q70T is only compatible with the included wireless subwoofer. For a more immersive experience with a bigger subwoofer, check out the HW-Q900T at the following link from Best Buy: https://www.bestbuy.com/site/samsung-hw-q900t-7-1-2ch-soundbar-with-dolby-atmos-dtsx-and-alexa-built-in-2020-black/6420885.p?skuId=6420885
^Tim
A:AnswerHi Goatman! The soundbar display on the right side will show "Dolby Atmos" when receiving a true Dolby Atmos signal. So that we can assist with the connection, and further troubleshoot the Dolby Atmos sound issue, please reach out to Samsung Audio Support at:
Phone: 1-800-SAMSUNG / Available 8 AM - 9 PM EST, Mon - Fri
LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
We look forward to hearing from you.
^Tim
A:Answer12sargento answered it best because the HW-Q70T/ZA soundbar has only one mini USB and it's labeled "service" for updates. And besides, it's a mini USB and the SWA-9000S/ZA speaker's wireless dongle is a USB-C. Thanks to 12sargento again for posting the answer that was a giant help! BTW the answer was you don't need the dongle for them to work.
A:AnswerHi Scot! The HW-Q70T is only compatible with the additional rear speaker kit model SWA-8500s at the following link: https://www.bestbuy.com/site/samsung-wireless-rear-loudspeakers-black/5754510.p?skuId=5754510
^Tim
A:AnswerHi! So that we can walk you through the connection setup and troubleshoot any issues further, please reach out to Samsung Audio Support at:
• Phone: 1-800-SAMSUNG / Available 8 AM - 9 PM EST, Mon - Fri
• LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
We look forward to hearing from you. ^Tim
A:Answeryou have no problem at all I have the exzact tv and sound bar as you do use a fiber optical male to male cord and it will fit your problem qyranteed unless something wrong with your tv but doubtful
A:AnswerHi there! The HW-Q70T Soundbar is compatible with the SWA-9000S Rear Kit. Check it out at Best Buy: https://www.bestbuy.com/site/samsung-wireless-rear-loudspeakers-black/5754515.p?skuId=5754515 ^Gina
A:AnswerI believe that it would be your LG OLED that would pass the Dolby Atmos information to the soundbar via HDMI eARC. (which is going to be HDMI #2 on your LG OLED).
So your other 3 HDMI connections on your LG TV, such as blu-ray players, gaming consoles, cable boxes, and the Dolby Atmos will be passed to the soundbar via HDMI eARC. You basically have to use HDMI eARC instead of Digital Line-In, RCA or Optical in order to get Dolby Atmos.
