I bought this sound bar and woofer as an un-boxed item. When I hook it up to my Samsung it automatically increases volume to level 50 after a few minutes. Is it in some sort of display mode? null

Question

LGM1 · Accepted Answer

The unit does have a display mode called "shop mode", Here's how to turn it off:

While the sound bar is powered OFF, press and hold the Vol- (down) button until the display shows SHOP OFF.

Hope this helps

Rudie · Answer

There are two ways to turn Shop Mode off.

While the set is powered off, press and hold the Vol- button until the display shows SHOP OFF.

Re-initialize the unit (factory reset).
While the unit is powered on, press and hold both the Vol+ and Vol- buttons simultaneously for about 6-10 seconds.

Samsung · Answer

Hello, we understand your concerns with the Soundbar. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt

Answered by Samsung 7 years ago

“I bought this sound bar and woofer as an un-boxed item. When I hook it up to my Samsung it automatically increases volume to level 50 after a few minutes. Is it in some sort of display mode?”

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