“I bought this a week ago and when hook up hdmi to direct tv 4K mini it says my tv is not 4K compatible. Is this sound bar not the 2.2 compatible. Also my base on my sub isn’t very loud any hints. Ty”
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This Soundbar is not capable of 4K/HDR passthrough so your tv won’t register 4K content without being directly hooked up to the source material. You may have to use the optical cable to be able to watch 4K content while having the sound from the bar. Also I have read several articles about the bass and I guess you have to go into your tv settings as well as turn up the bass on sub to +6. If you change your tv settings after that, you should be able to get more bass out of it. Just look up tv settings for bass for the Soundbar and you should get a few articles about it. Hope this helps out!!
Sorry, there was a problem. Please try again later.Hi Jg22, we understand your concerns with the Soundbar. Please fill out the form on http://smsn.us/SamsungSupportUSA and our Social Media team will be happy to look into this. ^Britt
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