“Getting v min sound from Sub. Installed latest firm ware; sub vol, bass and equalizer bass are max; disconnected & relinked. Streaming via Aux and Bluetooth. Samsung suggests returning to Best Buy or mailing sub. Trying to make it work. Any reco pls?”
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Hi JaCC, we understand your concerns with the Soundbar. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
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