“Our new front load washer isn't spinning correctly, why? We just got the Samsung washer and dryer yesterday, the washer is making noise when it spins and doesn't spin clothes well. Who should I call?”

Asked by Anonymous 14 years ago

1-2 of 2 Answers

Make sure you have enough in the washer to balance out the tub. If you don't have enough it won't be able to spread out along the whole circumference and will never spin right. Make sure you read the manual.
Answered by saubio 14 years ago
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I'm sorry to hear the washer is not spinning correctly or quietly. It's very important for the washer to be installed and leveled properly for the Vibration Reduction Technology to be effective and the spin cycle to work. Please call 888-BEST BUY or 800-SAMSUNG for assistance; there are also how-to videos and step-by-step troubleshooting support available on Samsung's website. - Ms. Samsung
Answered by MsSamsung 14 years ago
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