Questions & Answers

Q: QuestionWhat is the total wattage of the Samsung cooktop?

• A:Answer The Samsung cooktop has a total wattage of 7500 watts.

Q: QuestionIs this Samsung cooktop portable?

• A:Answer No, this Samsung cooktop is not portable.

Q: QuestionWhere are the controls on this Samsung cooktop located?

• A:Answer The controls for this Samsung cooktop are located on the top.

Q: QuestionHow many cooking elements does this Samsung cooktop have?

• A:Answer This Samsung cooktop has 4 cooking elements.

Q: QuestionDoes the Samsung cooktop have a digital display?

• A:Answer No, the Samsung cooktop does not have a digital display.

Q: QuestionIs the left rear burner only for simmering? Or is it the only burner that has a simmer setting?

Asked 4 years ago by Blckdmnd.

• A:Answer Hi Blckdmnd! According to pages 14-16 of the user manual (https://bit.ly/2UseTAY) each burner on this model has a "low" setting that is recommended for simmering. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat color are the knobs?

Asked 4 years ago by Scoobie.

• A:Answer Hi Scoobie! According to our specifications (https://bit.ly/3aENzWl) the knobs on this range are metallic. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: Questionis a 30 amp breaker sufficient for this product?

Asked 5 years ago by Anonymous.

• A:Answer Hi there, I understand you are trying to find if this unit will be okay with a 30 Amp breaker. The answer is no. We require a 40 Amp circuit for our Samsung Cooktops for safety. Thank you for choosing Samsung. ^Brad

  Answered 5 years ago by Samsung

  
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Q: Questionwhere can i get replacement knobs

Asked 1 week ago by arlene.

Q: QuestionIs this a Plug in or needs hardwiring?

Asked 2 years ago by Perry.

• A:Answer Hi Perry, This cooktop model can use a permanent wiring set-up or a 3-wire/4-wire single phase, 208 or 240-volt AC. Have a great day. -John

  Answered 2 years ago by Samsung

  
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Q: Questionwhat size are the rings

Asked 2 years ago by pixie.

Q: Questionhow many wires is the power connection, 3 or 4 ?

Asked 4 years ago by sparky.

• A:Answer 3 wires. Black (Hot 1), Red (Hot 2) and White (Neutral)

  Answered 4 years ago by Annoyed

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Q: QuestionDo you make this Samsung built-in electric cooktop in a 27”-28”?

Asked 5 years ago by Happy2018.

Q: QuestionWhat is the cut off size for you Samsung - 30" Built-In Electric Cooktop - Black.

Asked 5 years ago by Flora.

Q: QuestionWhat are the under cutout measurements?

Asked 1 year ago by Mm.

• A:Answer Hi Mm, We are here to provide the information you need. Please see pages 4-5 of the user manual below for the cutout measurements. https://downloadcenter.samsung.com/content/EM/201906/20190614171331311/2019.3.20_Install_NZ30R5330_NZ36R5330_DG68-01157A-00_EN_MES_CFR.pdf ^Rodel

  Answered 1 year ago by Samsung

  
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Q: QuestionCan I hook up oven top since it only has 3 wires?? I cracked top,,thats all I need

Asked 4 years ago by SusieQ.

• A:Answer Hi there SusieQ! This model is designed to be installed into a countertop, and is not designed to for use on top of an oven. We do have many ranges that have both an oven and a cooktop. ^Jecca

  Answered 4 years ago by Samsung

  
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