“I just received my new fridge 48hrs ago andhe in freezer ice make has not made any ice. If I reach underneath the ice dispenser there is a test button, which if I press and hold I hear a buzzing noise and after about 30s I hear 1 beep. What do I do?”
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Pull out the she box in the frigde and there's a switch you have to switch on
Sorry, there was a problem. Please try again later.Hi there, We recognize the ice maker's current condition. Let's help you with your fridge. The only time you should ever reset your ice maker is when you're not getting any ice. I have shared the manual to learn more about the "Test Button" of the ice maker. Please read page 50 under Diagnosis (3rd bullet). User manual: https://downloadcenter.samsung.com/content/UM/202310/20231026144618514/FDR_RF6500C_3Door_F-hub_MANUAL_WEB_DA68-04752R_EN_MES_CFR.pdf To improve the ice maker's efficiency, please follow the troubleshooting guide below. Also, please watch the YouTube video fully and click on the embedded links for additional help. Samsung ice maker is not making any ice: https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice Should you need further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147093733, to help our team pull up your information. Have a great day! ^Chrystel
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