“Ice maker not dropping ice I cannot remove my ice maker,”

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• Thanks for the question. There are a number of factors that can affect the Refrigerator's ability to make and dispense ice, including temperature, water pressure, and control panel settings. Please make sure the incoming water valve is turned on, your water filter is fresh (unclogged), both the Refrigerator and Freezer are set to the recommended temperatures, and the ice maker is turned on. If the issue persists, please call 888-BEST BUY or 800-SAMSUNG to speak with an agent who will be happy to help you find a solution. - Ms. Samsung

  Answered by Anonymous 9 years ago

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• The first batch got stuck. I removed the door, dumped the ice and let it run again. That fixed it. It also started to format the cubes properly after that.

  Answered by Madhura 9 years ago

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