Questions & Answers

Q: QuestionThis is supposed to be a Smart TV but I can't access Live TV coverage on CNN.go because I do not have an activation code. I have talked to Samsung (800) 726-7864 with no luck. I am only able to watch the taped CNN news stories. Very frustrating! Help!

Asked 8 years ago by luvsabargain.

Q: QuestionDoes this model have the SPECTRUM app or can it be downloaded ?

Asked 8 years ago by Tomreklats.

• A:Answer Hello Tomreklats, I have attached a link below to available Smart TV applications. https://www.samsung.com/us/appstore?redir=apps ^Britt

  Answered 8 years ago by Samsung

  
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Q: QuestionIs someone using Sling TV app on this device? Samsung support mentioned me that this model does not support Sling TV app. Any real world experience would be appreciable

Asked 8 years ago by Anonymous.

Q: QuestionWhat is the price plus tax

Asked 8 years ago by Anonymous.

• A:Answer When your'e about to check out before submitting the order you can view the tax and shipping fee.

  Answered 7 years ago by NiquaVerified Purchase

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Q: QuestionCan I use the USB port on this model to play videos from a usb flash drive? If so, what format Video is required? MPEG avi, mov?

Asked 8 years ago by Anonymous.

Q: QuestionThey give dimensions with and without stand. Can it be used w/out the stand and where are the speakers located?

Asked 8 years ago by RADAR.

• A:Answer Yes, you can mount the unit on a wall without the stand.

  Answered 8 years ago by CommunityAnswer

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Q: Questiondoes this model have adjustable legs? or are they unmovable.

Asked 8 years ago by Kitty.

• A:Answer My model has movable legs, but the tv leans on my tv stand and I have to use a couple of books so it does not tip over.

  Answered 8 years ago by RoxiVerified Purchase

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Q: Questiondo you sell the stand for this tv?

Asked 8 years ago by grey2.

• A:Answer If you look at the picture description, you will see the tv sets on 2 small stands, mounted on each side.

  Answered 8 years ago by tropkanaVerified Purchase

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Q: QuestionHow can I switch to PAL in this model?

Asked 8 years ago by CC.

Q: QuestionDOES THE TV HAVE THE NBA LEAGUE PASS APP?

Asked 8 years ago by bigrwd.

• A:Answer Hello bigrwd, I have attached a link below to available smart applications. http://www.samsung.com/us/appstore?redir=apps ^Britt

  Answered 8 years ago by Samsung

  
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Q: QuestionWill this work with roku?

Asked 8 years ago by Roku.

• A:Answer Yes, it is compatible with Roku.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionWhat file formats are supported on the USB port, will it play video?

Asked 8 years ago by GUY.

Q: QuestionWhy won’t this Tv stay connected to my AT&T wifi? Called att and they told me to restart the router etc and it worked then I turned off the tv and turned it back on and it was disconnected again! Changed the ip numbers to all 8.8.8.8... nothing worked.

Asked 8 years ago by Kim25.

• A:Answer Hi Kim25, we understand your concerns with the TV. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt

  Answered 8 years ago by Samsung

  
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Q: QuestionWill I need a HD antenna to receive local broadcasts?

Asked 8 years ago by 10sdad.

• A:Answer Hello 10sdad, you would need an antenna in order to receive local stations through the tuner on the TV. ^Rosi

  Answered 8 years ago by Anonymous

  
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Q: Questionthis tv come with wall mount?

Asked 8 years ago by calogero.

• A:Answer No, it does not come with a wall mount.

  Answered 8 years ago by JudyVerified Purchase

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Q: QuestionDoes this have HDMI ports for Netflix or others? thanks!

Asked 8 years ago by gearjammer.

• A:Answer It has 2 HDMI ports, but you don't need them for Netflix as there is a Netflix app.

  Answered 8 years ago by Joan

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Q: QuestionDoes this tv have google play?

Asked 8 years ago by Judy.

• A:Answer No, this TV does not have Google Play.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionCan you mount this flush on a ceiling, facing straight down?

Asked 8 years ago by johndunbar98.

Q: QuestionWhat is the width between the stand legs? Table is 24" wide.

Asked 8 years ago by Diane.

• A:Answer The legs are at each side of this TV and are not adjustable. So you really need a 32 inch surface.

  Answered 8 years ago by dgillespVerified Purchase

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