“I cannot expand my picture to the full screen. In settings it says the full screen option is not available on this TV. Is that possible? The picture on the box shows the full screen picture. Am I doing something wrong? black bars are on top & bottom.”
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Hi Slick, we understand your concerns with the TV. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
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