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Page Showing 1-20 of 71 questions
  • QuestionDoes this refrigerator have a freezer compartment?

    • Answer Yes, this refrigerator has a freezer compartment.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this refrigerator come with a water filter?

    • Answer Yes, this refrigerator includes water filtration.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I monitor the refrigerator's power usage through an app?

    • Answer Yes, you can monitor the refrigerator's power usage using SmartThings.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre there LED lights inside the refrigerator?

    • Answer Yes, the refrigerator has LED lighting.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre the refrigerator shelves adjustable inside?

    • Answer Yes, the refrigerator shelf style is adjustable.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this refrigerator considered energy star certified?

    • Answer Yes, this refrigerator is energy star certified.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this refrigerator have an automatic defrost feature?

    • Answer Yes, this refrigerator features an automatic defrost type.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIf you don't plan to use the ice maker function can you remove the ice trays and use the space for additonal food storage.

    Asked by TheMan.

    • Answer Greetings, We are glad to receive your question about the ice bucket removal of this Samsung refrigerator. Let us help. Yes, you can remove the ice bucket. Please see pages 58 and 64-65 of the model's user manual link below for the steps. https://downloadcenter.samsung.com/content/UM/202310/20231026145349567/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN_MES_CFR.pdf Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146951104, which will help our team pull up your information. ^Rainly

      Answered by Samsung

  • QuestionFor model # rf32cg5100sr, where is the filter location?

    Asked by Anonymous.

    • Answer Do you have the water filter replacements

      Answered by Anonymous

  • QuestionHow many pounds of ice does the fridge make daily?

    Asked by IceChewer.

    • Answer Hi there, Let me answer your question. Although the ice maker is capable of making 10 pounds of ice a day, it's only capable of holding 2 pounds of ice at a time. Once the ice bucket is full, the ice maker will stop. Have a great day! ^Chrystel

      Answered by Samsung

  • QuestionCan the doors be taken off for delivery? Could someone please tell me the measurements with the doors off? I'm needing to find out if the refrigerator can fit through my 34" wide doorway. Thank you.

    Asked by Pearl.

    • Answer YES, ALL 3 DOORS CAN BE REMOVED TO FIT THRU A 34" DOORWAY..... I JUST WENT THRU THIS WITH MY CONTRACTOR, ... DOORS ( MUST ) COME OFF TO GET IN THRU THE DOORS, BUT IT WILL FIT !

      Answered by Anonymous

  • QuestionHi, Can this refrigerator operate without using the app or WiFi? I just want a refrigerator to work like a refrigerator. Thanks

    Asked by JonasGrumby.

    • Answer We just use it like a refrigerator. We don't use the app with it.

      Answered by DiscountD

  • Questionmy ice maker button does not work to where i can shut off "ice Maker" because i do no plan on hooking up the water line to it.

    Asked by Leso.

    • Answer You need to connect the fridge to your WiFi with the Samsung smart things app, and you can shut off the ice making from there. I did the same thing.

      Answered by ShutOffViaApp

  • QuestionWill magnets stick to this refrigerator?

    Asked by PunkToad.

    • Answer Yes i have a an erasable calendar on mine

      Answered by Mom805

  • QuestionCan you remove the baskets that are in the freezer. It's a samsung refrigerator

    Asked by Anonymous.

    • Answer Hi there, Yes, the freezer baskets in your Samsung refrigerator are designed to be removable for cleaning, organization, or to create additional storage space. Typically, you can remove them by pulling the basket out to its full extension, then gently lifting it upward to release it from the rail or support tabs. Make sure to remove any items first and handle the basket carefully to avoid misalignment when reinstalling. Thank you for your question. Christian Samsung Care

      Answered by Samsung

  • QuestionCan this fridge fit through a door that is 29 inches wide if you take the doors of?

    Asked by Anonymous.

    • Answer Hi there, This model won’t fit through a 29-inch doorway, even with the refrigerator doors and hinges removed, as the unit still measures about 35 3/4 inches wide and 29 1/2 inches deep. Hope this helps! Jeffrey Samsung Care

      Answered by Samsung

  • QuestionFridge stuck in demo mode

    Asked by NeedHelp.

    • Answer Hi NeedHelp, a quick settings adjustment should help get everything running normally. Demo mode is commonly used for display, and switching to regular operation usually involves a simple button combination on the control panel. This guide shows how to move between display settings and everyday use. https://www.samsung.com/us/support/answer/ANS10006925/ We’re glad to shed some light on this. Khristine Samsung Care

      Answered by Samsung

  • QuestionWhat do I need to purchase to hook up the water line.

    Asked by Water.

    • Answer Hi Water, it’s a smart move to get everything ready so you can start enjoying that Dual Auto Ice Maker right away. For the 3‑Door French Door Refrigerator with Dual Auto Ice Maker, you’ll need a basic water line installation kit to connect the refrigerator to your home’s cold water supply. Samsung recommends using a kit that includes: - 1/4‑inch water tubing (copper is recommended). - A 1/4‑inch compression nut. - A shutoff valve connected to the cold water line. These items are typically sold together as a water line installation kit and are available from retailers or home improvement stores. Page 38 of the user manual walks through these prep steps so everything is ready before attaching the line, helping avoid leaks or installation delays. You can view the full section directly in the official Samsung user manual here: https://downloadcenter.samsung.com/content/UM/202603/20260323094006651/DA68-04752Q_FDR_RF6500C_3Door_EN_MES_CFR_260209.pdf Hope this helps as you get things set up. Khristine Samsung Care

      Answered by Samsung

  • QuestionHow do I turn up freezer

    Asked by Perkins7070.

    • Answer Hello Perkins7070, We value your interest in your Samsung refrigerator and your question about adjusting the freezer temperature. You can manage the freezer setting through the control panel of the refrigerator, allowing you to increase or decrease the temperature as needed. For a clear step‑by‑step guide on adjusting refrigerator and freezer temperatures, you may refer to the link below: How to set the temperature on a Samsung refrigerator https://www.samsung.com/us/support/answer/ANS10001436/ Please keep this reference number for your records: 1152238846. Feel free to reach us through the following channels for further assistance: Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) We appreciate hearing from you and truly value your business. Nicole Samsung Care

      Answered by Samsung

  • Questionwhat is the actual dimension of the shelf inside ? mainly the depth of the shelf itself ?

    Asked by john.

    • Answer Hi john, We value your interest in your Samsung refrigerator and your question about the shelf dimensions. Based on comparable 30–32 cu. ft. Samsung French door refrigerators, the estimated interior shelf depth is approximately 16.5" to 17.5" (42–44 cm). You may refer to the link below for the product details: • https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/3-door-french-door/rf32cg5100sraa/pdf/WillitFit_RF32CG5100.pdf Please keep this reference number for your records: 1152234535. We appreciate hearing from you and truly value your business. Christian Samsung Care

      Answered by Samsung