Questions & Answers

Q: QuestionAre the refrigerator shelves made of glass?

• A:Answer Yes, the refrigerator shelves are made of glass.

Q: QuestionDoes this refrigerator have an ice maker?

• A:Answer Yes, this refrigerator has an ice maker.

Q: QuestionDoes this refrigerator have an Energy Star certification?

• A:Answer Yes, this refrigerator is ENERGY STAR certified.

Q: QuestionCan the refrigerator doors open in tight spaces?

• A:Answer Yes, the refrigerator doors can open in tight spaces without needing extra clearance.

Q: QuestionDoes this refrigerator have a door open alarm?

• A:Answer Yes, this refrigerator has a door-open alarm.

Q: QuestionDoes this refrigerator have a water filter?

• A:Answer Yes, this refrigerator has water filtration.

Q: QuestionDoes this refrigerator have the flexzone feature where the bottom right drawer temperature can be adjusted?

Asked 7 months ago by DonMega.

• A:Answer Hi there, Yes, this refrigerator has the FlexZone feature, where the bottom right drawer can be adjusted to the desired mode. Have a great day! -Leo

  Answered 7 months ago by Samsung

  
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Q: QuestionCan I use this appliance as refrigerator only, maybe just the Ice Maker part as freezer. I am interested in a refrigerator only, not freezer

Asked 5 months ago by Rick.

• A:Answer Hello Rick, No, this fridge model cannot be used as a refrigerator only; only the ice maker part functions as a freezer. Each compartment operates within its specific, non-interchangeable temperature range to function correctly. Have a great day. -John

  Answered 5 months ago by Samsung

  
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Q: QuestionCan I order this in another color or can I change the panels? If so where can I order them? Thank you,

Asked 7 months ago by Ted1.

• A:Answer Hi Ted1, No, you cannot order this in another color nor change the panels. The only available color for this refrigerator is white glass, and the panels cannot be changed. Have a great day. -Kimberly

  Answered 7 months ago by Samsung

  
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Q: Questionwhen the fridge is installed next to a wall, what is the ideal clearnace/filler to allow for a smooth opening and operation of the fridge?

Asked 11 months ago by Anonymous.

• A:Answer You won’t need any additional clearance — the updated hinges on this new model are designed not to touch the wall.

  Answered 10 months ago by AndyJ

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Q: QuestionWhat are the inside dimensions of the Samsung - Bespoke 22 cu.ft. Counter depth 4-door French Door refrigerator?

Asked 6 days ago by FullertonProject.

Q: QuestionDoes this version have the "food showcase door" which allows you to open the front of the fridge without opening the whole door?

Asked 1 week ago by LDNinTX.

• A:Answer Hi LDNinTX, That’s an excellent question and a smart feature to check when comparing refrigerator options. This specific model does not include the Food Showcase door; however, Samsung offers other refrigerators in the same Bespoke series that do feature it and may be a great option to consider. You can view one of those models here: https://www.samsung.com/us/refrigerators/french-door/bespoke-22-cu-ft-counter-depth-4-door-french-door-refrigerator-with-zero-clearance-fit-food-showcase-door-in-white-glass-sku-rm80f22wewaa/ We truly appreciate your interest in Samsung products. Glaiza Samsung Care

  Answered 6 days ago by Samsung

  
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Q: QuestionQualify for any rebates or energy credits?

Asked 1 week ago by Anonymous.

• A:Answer Hello there, Checking on incentives before or after a purchase is always a smart move. This model is ENERGY STAR® certified, meaning it’s designed to be energy‑efficient and can help reduce everyday electricity use. At this time, certified refrigerators don’t qualify for federal energy tax credits. You may also want to check directly with Best Buy to see if they’re offering any retailer‑specific rebates or promotions for this model. You can reach them at 888‑237‑8289. Hope this helps! Jeffrey Samsung Care

  Answered 1 day ago by Samsung

  
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Q: QuestionWhere would a gallon of milk fit? Is there gallon door storage?

Asked 1 month ago by Gina.

• A:Answer Gina , sorry we dont drink milk here just wine... and those fit nicely

  Answered 1 week ago by TomK

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Q: Questionwhat water filter does it use

Asked 1 month ago by geza.

• A:Answer Hi MEV, Great question about the water filter compatibility. It’s smart to make sure everything lines up, and I’m happy to walk through the details with you so there’s no guesswork. This model is compatible with the genuine Samsung HAF‑QIN water filter (also listed as HAF‑QIN/EXP), which is designed to deliver clean, great‑tasting water and ice when replaced as recommended. You can explore the full guide here: Water Filter Finder: https://www.samsung.com/us/home-appliances/refrigerators/water-filters/find-your-water-filter/ Please keep this reference number for your records: 1152351555. Thank you for choosing Samsung. Glaiza Samsung Care

  Answered 1 month ago by Samsung

  
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Q: QuestionIs the bottom right a freezer or refrigerator?

Asked 1 month ago by RiErn.

• A:Answer Hi RiErn, We appreciate you reaching out with your question about the 4‑Door French Door Refrigerator. The bottom‑right compartment is a FlexZone that you can use as either a refrigerator or a freezer, making it easy to adjust the space based on your storage needs. For your records, your Samsung reference number is 1152298203. We value your business. Jeffrey Samsung Care

  Answered 1 month ago by Samsung

  
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Q: QuestionDoes it come in white

Asked 2 months ago by Gran.

• A:Answer Yes. The front panels can be changed to white.

  Answered 2 months ago by CatherinePVerified Purchase

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Q: QuestionThe front is white glass. What color is the sides of the refrigerator? I saw in the store one model of bespoke had a dark gray side ??. My refrigerator is not enclosed in a cabinet. Does it come in all White? Sides included

Asked 2 months ago by Lorraine.

• A:Answer No. The sides are grey

  Answered 2 months ago by CatherineP

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Q: QuestionCan the hinge height be adjusted? I’m 1/4 short

Asked 3 months ago by Juju.

• A:Answer Hi Juju, No, the hinge on this Samsung refrigerator could not be adjusted. Leo

  Answered 3 months ago by Samsung

  
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