A:AnswerHi Appia,
We’re happy to provide the details of the warranty coverage for this Samsung refrigerator model.
If the compressor fails, we recommend contacting Samsung Support to schedule a service visit through phone, chat, or social media. A Samsung-authorized technician will inspect the refrigerator to determine whether the compressor has failed due to a manufacturing defect. If the failure is confirmed and the unit is still within the warranty period, Samsung will replace the compressor at no charge for parts. The limited warranty period is as follows:
a. One (1) year parts and labor.
b. Five (5) years parts and labor on the Sealed Refrigeration System only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing).
c. Ten (10) years parts and Five (5) years labor on the Digital Inverter Compressor only.
If you have additional questions, please feel free to reach out to us through any of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1151144078 to help our team pull up your information.
Leo
A:AnswerHi Height,
We appreciate your question about the dimension of this Samsung refrigerator model especially the height and of its door hinges.
The door hinges' depth is approximately 7 inches in depth. The overall height of the refrigerator (with hinges) is 70.094 inches. The height of the refrigerator before the hinges is 68.656 inches.
The height of 69 inches will fit most of this Samsung refrigerator model. There will be about 11 inches of depth space (hinge and door depth) that will stick out.
Leo
A:AnswerHi there,
I can help with that. The feature panel is located inside the fridge compartment on the side wall. Thank you for choosing Samsung. ^Brad
A:AnswerHi Ed,
This is a reasonable question about the side door plastic shelf configuration.
For the side‑by‑side refrigerator, the standard door bin layout includes three plastic door bins on the refrigerator (fresh‑food) door and two plastic door bins on the freezer door, for a total of five door bins. This configuration is part of the original interior storage design.
The official specification sheet outline the standard door bin layout:
https://image-us.samsung.com/SamsungUS/home/pdf/RS22T5201SR_V11.pdf
Please keep this reference number for your records: 1152347323.
We appreciate hearing from you, and Samsung truly values your business.
Nicole
Samsung Care
A:AnswerHello kathy,
We value your interest in your Samsung refrigerator and your question about fitting it into a 36-inch-wide space.
This Samsung model has an overall width of 35.88 inches, meaning it will fit within your 36-inch space. Please also allow a minimum of 3 inches clearance for the doors to open smoothly.
You can explore the full guide here:
Samsung RS22T5201SR Specifications
https://images.samsung.com/is/content/samsung/p6pim/us/rs22t5201sr-aa/specsheet/us-specsheet-rs22t5201sr-aa-551112992.pdf
Please keep this reference number for your records: 1152254326.
We appreciate hearing from you and truly value your business.
Christian
Samsung Care
A:AnswerDear Valued Best Buy Client,
To better assist you with changes to your order, please contact Best Buy's customer service department at (888) 237-8289. They are open 24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
A:AnswerHi Gramo,
It needs to have at least 46 inches of depth to open the door at a 180-degree angle.
Here is a link to the spec sheet; kindly go to page 2 to learn more about refrigerator dimensions.
Spec sheet.
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/RS22T5201SR_V7.pdf
Thank you and have a great day!
-Ricardo
A:AnswerHi there,
We appreciate the need to have enough ice on a daily basis. Let us help you improve the Ice production of your fridge.
Below is a link to help you improve your ice maker. Select the topic that best describes your experience, follow the steps, hyperlinks within, and instructional videos, if any.
Samsung ice maker is not working:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1149030334) to help our team gather your information.
Have a great day.
^Charles
A:AnswerYes, Bart, this refrigerator's water dispenser is connected to the water line where the filter (HAF-QIN) filters the contaminants before being dispensed by the water dispenser and ice maker. You can check the link below to learn more about the benefits of water filters.
Refrigerator Water Filters:
https://www.samsung.com/us/home-appliances/refrigerators/water-filters/
Have a great day,
-Ernest-
A:AnswerDear Bestbuy clients,
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rodel
A:AnswerHi there,
We understand how you feel regarding this fridge. We are here to help you.
Taking care of the fridge is still the best way to avoid scratches. Please check the video below from 2:04 to 2:32 for steps to take on how to clean the exterior of the fridge.
https://www.youtube.com/watch?v=Gw_NOk1rLAY
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1148113306), and it will help our team pull up your information.
^Rodel
A:AnswerHi there,
Yes, the fridge does have a Sabbath mode.
Please see page 34 of the manual for more details on activating /deactivating the sabbath mode of the fridge.
Manual
https://content.syndigo.com/asset/a8f0aef0-fcf8-47de-ae24-ead17609cfd2/original.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147930208) to help our team gather your information.
Have a great day.
^Charles
A:AnswerHello Angel,
We would love to discuss your fridge to determine how we can best assist you.
You can also check pages 52-55 under the "Troubleshooting" of the manual for the most common fridge issues and fix them.
Manual
https://downloadcenter.samsung.com/content/UM/202002/20200209003056203/SBS_RS5300T_DA68-03958A-00_EN_MES_CFR.pdf
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147835107) to help our team pull up your information when you message us.
Have a great day.
^Charles
A:AnswerHi Scout,
Yes, there is a clearance needed for water connection. Please read the "Installation Specifications" section on pages 2 of the spec sheet for reference.
Spec sheet
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/RS22T5201SR_V7.pdf
Have a great day.
^Aloe
A:AnswerYes, Rob, the doors of this refrigerator model can be removed to fit narrow doorways. For reference, check the link below and see pages 20-24 (Door removal for entrance).
User manual:
https://downloadcenter.samsung.com/content/UM/202002/20200209003056203/SBS_RS5300T_DA68-03958A-00_EN_MES_CFR.pdf
We recommend reaching out to your local retailer and checking their installation services. Don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store.
Have a great day,
-Ernest-
A:AnswerGreetings!
We are happy to answer your question about this Samsung refrigerator model.
The depth of this refrigerator model with its doors open at ninety degrees is 46 3/8 inches. Both doors have the same depth when open at ninety degrees.
Leo
