Questions & Answers
- Model:
- RS27T5561SR
- |
- SKU:
- 12373374
Q: QuestionOn the side by side is the water ice cold when it is dispensed like older model side by sides or is it Luke warm.
Asked by Gray.
- A:Answer Hello, The water is Ice Cold ~
Answered by Dragon0716
Q: QuestionCan I download google and YouTube app?
Asked by Vane.
This question was asked about the related product: Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
- A:Answer Yes YouTube is available
Answered by TyrillC
Q: QuestionIs there a monthly fee to use the "smart" features?
Asked by Dolly.
This question was asked about the related product: Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
- A:Answer Hi Dolly, No, there's no monthly fee to use the smart features of the fridge. Please reference the "Operations" section on pages 29 - 46 of the user's manual. Manual https://downloadcenter.samsung.com/content/UM/202003/20200304095204037/SBS_RS5300T_DA68-03958D-00_EN_MES_CFR_RS22T5561_AA.pdf Have a great day. ^Aloe
Answered by Samsung

Q: QuestionWill the water dispenser automatically shut off before glass overfills?
Asked by kcdai.
This question was asked about the related product: Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
- A:Answer The answer is No. You need to let go of the dispenser lever for the water to stop flowing.
Answered by Anonymous
Q: QuestionCan you stream music from an I phone to the Fridge?
Asked by Allyweebs.
This question was asked about the related product: Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
- A:Answer Yes. I tried using Spotify thru my iphone connected to the fridge.
Answered by Superkels41
Q: QuestionDoes it tell you when to change the water filter
Asked by Anonymous.
This question was asked about the related product: Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
- A:Answer It sure does, friend! Samsung recommends changing the filter about every 6 months depending on usage. This link (https://bit.ly/2RKCeNa) has in depth details about how and when to change the filter. It also has information on resetting the filter indicator light. ^Jecca
Answered by Samsung

Q: QuestionWill this refrigerator work with my google nests?
Asked by Daniel.
This question was asked about the related product: Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
- A:Answer Yes
Answered by Karmica11
Q: QuestionIs this item fingerprint less?
Asked by Rich.
This question was asked about the related product: Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
- A:Answer That was one thing that drew me to the refrigerator, the fact that it is supposed to be fingerprint-free, but mine still has fingerprints on it. Also, I had to exchange it because the ice maker went out the second day after it was installed. Initially, they wanted to replace the ice maker, but I felt the entire refrigerator should be replaced because the refrigerator was brand new. In addition, if the ice maker went out after two days something else could be wrong with it. The only problem now is that Best Buy is out of stock and I will have to wait until November if I want the same one. 'Sigh'
Answered by anonymous
Q: QuestionIs this fridge equipped with the technology to lock it?
Asked by Coopdin.
This question was asked about the related product: Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
- A:Answer The refrigerator offers the dispenser lock feature. Thank you for choosing Samsung! ^Lena
Answered by Samsung

Q: QuestionAre you able to also see inside the freezer or only the fridge with camera inside view?
Asked by DelC.
This question was asked about the related product: Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
- A:Answer Only the fridge
Answered by Karla
Q: QuestionIs the stainless steel really $800 more than the black stainless steel? Any specific reason for that or it is really just for the color?
Asked by JackM.
This question was asked about the related product: Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Black Stainless Steel
- A:Answer Hi StainlessSteelOP, The price gap can be surprising when you’re looking at the same refrigerator in different finishes. Since pricing is set directly by the retailer, Best Buy would be the best place to get the full breakdown on what’s driving the difference. You can reach their team at 888‑237‑8289 for more details. We appreciate hearing from you and truly value your business. Jeffrey Samsung Care
Answered by Samsung
Q: Questionhow do I go about replacing ice trey it have a leakage
Asked by Mambo.
This question was asked about the related product: Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
- A:Answer Hi there, Thank you for reaching out to us. Let us extend our help by providing the details you need for your refrigerator. Here is a link to help you with what to do if there is a leak from the ice tray. Please note that there are hyperlinks you can click, which will give you additional information. Water is dripping or leaking from the dispenser: https://www.samsung.com/us/support/troubleshoot/TSG10003766/#water-is-dripping-or-leaking-from-the-dispenser Should you have any other queries, feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151937097) when you message us so our team can retrieve your information. Thank you. Nicole
Answered by Samsung
Q: QuestionDoes this fridge show ads on the screen?
Asked by Dave.
This question was asked about the related product: Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
- A:Answer yes it does
Answered by Olascar
Q: QuestionDoes it have to have a waterline to make ice in the automatic ice maker
Asked by Anonymous.
This question was asked about the related product: Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
- A:Answer Hi there, Yes, this refrigerator requires a water line for the ice maker to function properly. Please note that water line installation kits are available at extra cost from your retailer. Have a great day! Nicole
Answered by Samsung
Q: QuestionDoes it have child lock on it?
Asked by Freddie.
This question was asked about the related product: Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
- A:Answer Hello Freddie, There is a child lock feature. You can activate this feature by following the guide from the user manual on page 39 under the topic "Lock (Dispenser panel / Dispenser lever)." User manual https://downloadcenter.samsung.com/content/UM/202407/20240731002009024/SBS_RS5300T_F-Hub_DA68-03958D-07_EN-MES-CFR.pdf Have a nice day! ^Joshua
Answered by Samsung
Q: QuestionWhat color is the side of it
Asked by Anonymous.
This question was asked about the related product: Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
- A:Answer gray
Answered by MrsJ
Q: QuestionCan I ise my apple iphone?
Asked by Anonymous.
This question was asked about the related product: Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
- A:Answer You can use your phone to access apps on the fridge but you can't take calls from the fridge.
Answered by MrsJ
Q: QuestionDoes it happen for water and ice maker
Asked by Chuy.
This question was asked about the related product: Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
- A:Answer It has a water and ice maker. There are two different types of cube settings
Answered by RonaldS
Q: QuestionWhat water filter work with this model ?!
Asked by Laura.
This question was asked about the related product: Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
- A:Answer It is specific to this fridge and you'll need the fridge model number or the filter model number to ensure compatibility.
Answered by MrsJ
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