Questions & Answers

Q: QuestionCan I receive notification once this item is available for delivery/purchase? SKU 6397586

Asked 5 years ago by Kevin.

This question was asked about the related product: Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Black Stainless Steel

• A:Answer Apparently no, but you can go to any Best Buy store and order it.

  Answered 5 years ago by MACL

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Q: QuestionIs there Sabbath Mode on this model? How is it activated, and can it be set to automatically activate?

Asked 5 years ago by Anonymous.

• A:Answer Hi there! This model does not have the Sabbath Mode feature. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionIve just had this new fridge for about 2 months if that and I noticed tonight that the sound of leaking water was coming from the back bottom of the fridge! It sounded like A LOT of water and I shined a light in grate and it looks like a lot in a tray?

Asked 5 years ago by Carla.

• A:Answer Hi there! We'd be more than happy to speak with you about the leaks you've noticed in the refrigerator and determine how we can best help with this. If you would, please reference ticket number 1142615147, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionIs it energy saver?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Black Stainless Steel

• A:Answer Hello, The Fridge is an energy saver, The average cost per year was $117.00 or about $9.75 a month ~

  Answered 5 years ago by Dragon0716Verified Purchase

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Q: QuestionNot freezing or cooling only had this product 4 months

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Black Stainless Steel

• A:Answer Hello, Call your local Refrigerator repair shop that Deals in Samsung warranty. Sounds like an element or Fuse may have gone out from Shipping.

  Answered 5 years ago by Dragon0716Verified Purchase

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Q: QuestionDoes this have a year/month warranty? If so how long?

Asked 5 years ago by Ava.

• A:Answer Hi Ava, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 26.7 Cu. Ft. Side-by-Side Refrigerator with 21.5" Touch-Screen Family Hub - Stainless steel. This refrigerator is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of: One (1) year parts and labor. Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing). Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144375682 Leo

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat's the cost of a replacement water filter for this refrigerator?

Asked 5 years ago by Claude.

• A:Answer Nominal 20 dollars for one

  Answered 4 years ago by Karmica11Verified Purchase

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Q: QuestionWhen will they be back in stock ?

Asked 6 years ago by Leoman45.

• A:Answer Yes and they took another $100 off!

  Answered 3 years ago by BlacKJacKVerified Purchase

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Q: QuestionWhat is the Cu feet cor the freezer space?

Asked 4 years ago by Marva.

• A:Answer I'm so glad you asked, Marva! The freezer compartment of this model has a 9.5 cu. ft. capacity, while the refrigerator compartment makes up the remaining 17.2 cu. ft. capacity. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes this model comes equipped with built in Alexa and not just limited to Bixby?

Asked 4 years ago by PhanTom.

• A:Answer Yes

  Answered 4 years ago by AnonymousVerified Purchase

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Q: Questionhi, will this fridge work on 220V? I am moving to a country with 220V and want to make sure that this fridge will work there without any issues.

Asked 5 years ago by rabzz.

• A:Answer The refrigerator requires 115V / 60Hz / 5.0A. We thank you for choosing Samsung for your home! ^Lena

  Answered 5 years ago by Samsung

  
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Q: QuestionFor the hinge cover on the tops of the doors: what is the length of the plastic coverings? My husband and I are curious to know so that we can figure out how far the fridge will stick out from it's space within the kitchen.

Asked 6 years ago by Mandy.

This question was asked about the related product: Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Black Stainless Steel

• A:Answer Hi Mandy-the length of the (large) hinges on the top of the unit to the front of the refrigerator is 12 1/4". I have a standard size opening for a refrigerator and that is how far the unit sticks out into my kitchen with the refrigerator inside the opening right up to the hinges. The nice thing is that it does not have door handles to stick out further. It is a great appliance though with amazing tech and great speakers. Check out my full review of the unit that I posted on 4-30-20. Take care.

  Answered 6 years ago by ElectronicsWizard

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Q: QuestionCan the left side be used as a fridge rather than a freezer?

Asked 4 years ago by joey.

• A:Answer The left side is the freezer part.

  Answered 4 years ago by CayetanoVerified Purchase

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Q: QuestionWill this refrigerator hold magnets?

Asked 5 years ago by Gigi.

This question was asked about the related product: Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Black Stainless Steel

• A:Answer Yes, it holds magnets on the front and also on the sides.

  Answered 5 years ago by TheJetsons

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Q: QuestionWhat is the difference between model numbers RS27T5561SG/AA and RS27T5561SG?

Asked 5 years ago by sillyfreak.

This question was asked about the related product: Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Black Stainless Steel

• A:Answer Hello, If you wish to see the spec differences please select the models from the list and click compare. It would be too wordy to update this request here.

  Answered 5 years ago by Dragon0716Verified Purchase

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