Questions & Answers

Q: QuestionI have an outlet for plugging up this unit. But do I have to purchase a power cord or will the installers provide one for me?

Asked 2 years ago by Tamara.

• A:Answer Hi Tamara, Yes, you have to purchase a power cord as it will not be provided by the installer. Please see the "Needed Parts list (Not Supplied)" section on page 9 of the user's manual for reference. Manual https://downloadcenter.samsung.com/content/UM/202308/20230807145138127/DG68-01416B-02_IB_FULL_NK30CB700W33AA_EN_MES_CFR_230530.pdf Have a great day. ^Aloe

  Answered 1 year ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: Questionhow many cfm does this unit have?

Asked 1 year ago by Sevtar.

• A:Answer Hi Sevtar, This range hood is equipped with 390-600 CFM ventilation, which circulates air to move odors quickly. Have a great day! Chrystel

  Answered 1 year ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this unit come with a 3 prong plug?

Asked 2 years ago by Tamara.

• A:Answer Hi Tamara, No, this hood does not come with a 3-prong plug. Please see the "Electrical connection" section on pages 10-11 of the user's manual. Manual https://downloadcenter.samsung.com/content/UM/202005/20200507090208448/NK30N7000UG_AA_LIB0139973A.pdf Have a great day. ^Aloe

  Answered 2 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this require samsung bluetooth/wifi? Can it be controlled via app or alexa/google home?

Asked 2 years ago by Sam.

Q: QuestionIs this a convertible hood? I need something that recirculates.

Asked 2 years ago by Diane.

• A:Answer Hi Diane, We appreciate your question on whether this Samsung hood is capable of a recirculating installation. This hood model can be configured for non-vented installation. Leo

  Answered 2 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI understand the hood has to be hardwired, but my last hood had a plug. Can this hood be converted?

Asked 2 years ago by Tamara.

Q: QuestionThe space that I have is exactly 36 inches wide. Will this hood fit?

Asked 2 years ago by Tamara.

Q: QuestionWhat is the Wi-Fi and Bluetooth for on tis hood range

Asked 2 years ago by Allan.

Q: QuestionIs the electrical connection on the left, right or center of the unit. Need to know location to put wall electrical box.

Asked 2 years ago by electrical.

• A:Answer Hi There, We're happy to clarify your question! As per checking, the electrical connection is located on the right side of the hood. Have a great day. ^Chrystel

  Answered 2 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionEven though this model says under cabinet. Can it be vented through the wall?

Asked 4 years ago by Blaiser1.

• A:Answer I'm happy to help with this, Blaiser1! First, here is a link (https://bit.ly/32FGfrv) to the user manual for this model. Page 5 has detailed information about the various venting methods that are compatible with this model. ^Jecca

  Answered 3 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionThe specs say the noise level is 75db, is that when operating on the highest fan setting? What is the noise level on low? I'm looking for a hood with a low enough setting it can run in the background without much noise.

Asked 4 years ago by Joe.

Q: QuestionIs installation available? Is it included in the price?

Asked 4 years ago by Afshin.

• A:Answer Yes, installation is available.

  Answered 11 months ago by DarrellEA

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat are the dimensions of the top of the hood where it meets the cabinet? 36" x ???

Asked 5 years ago by Mark.

• A:Answer Hi Mark. Thank you for reaching out regarding your Samsung 36" Range Hood with WiFi and Bluetooth dimension of the top hood. Regarding your concern, here are the dimension: A. 6" (15.2 cm) round vent B. 6" (15.2 cm) round transition I recommend you check this link for further assistance. https://image-us.samsung.com/SamsungUS/home/home-appliances/cooktops-and-hoods/hoods/03272018/NK30N7000US_V2.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144219791 ^Camille

  Answered 3 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this hood be used with an induction cooktop?

Asked 5 years ago by jiberri.

Q: QuestionAre the dimensions of the baffle filters the same or different for the 36" range hood as for the 30" range hood? If different, what is the size difference?

Asked 5 years ago by sam.

Q: QuestionCan you operate without the automatic "on" for the fan when the burners are switched on?

Asked 7 years ago by Jeff.

• A:Answer Yes

  Answered 7 years ago by lrlar1Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes it work in 220volt?

Asked 7 years ago by Jack.

• A:Answer Yes

  Answered 7 years ago by lrlar1Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs the vent at the top of the hood circular for outflow?

Asked 5 years ago by Anonymous.

• A:Answer I am including a link to the user manual on page 5 to support your concerns on the ventilation (https://bit.ly/3kjIUv2). Thank you for choosing Samsung for your home! ^Lena

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionIs this recirculating?

Asked 5 years ago by Shirle.

• A:Answer Hi Shirle! You can view all the specifications of this model in the product info section of this link: https://bit.ly/303cawD. ^Jecca

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (2)ReportAnswer this question