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Your price for this item is $674.99
Page Showing 1-20 of 26 questions
  • QuestionI have a 12' ceiling. Are extension kits available and what do they cost?

    Asked by MTDan.

    • Answer Samsung Chimney Hood Extension Kit for 12 Ft. Ceilings Model: NK-AE705PWS be prepared to pay nearly the same price as you paid for the entire unit to begin with- very overpriced item, but if you need it you need it

      Answered by steelydan

  • QuestionSince venting through the ceiling would not be an option for me, would this hood work properly if vented to the wall?

    Asked by Pete.

    • Answer Hi PetePete, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 36" Convertible Range Hood - Black stainless steel. Yes, this range hood can be installed with a vent through the wall or a ductless version. To do so, you need to purchase the recirculating kit (NK-AF020FNB/AA) to install the range hood to vent through the wall. I have shared the installation and user guide link below. Please access the link and turn to pages 4 - 5. https://downloadcenter.samsung.com/content/UM/201906/20190626102548332/NK30R5000WS_AA_EN-FR-ES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144403748 Leo

      Answered by Samsung

  • QuestionCan I install this in a cabinet frame, to where the bottom of the hood is flush with the bottom of the rest of the cabinets, but the hood part would be open in the bottom to use the vent and from the front, it just looks like cabinets rather than a hood?

    Asked by cookingwithgas.

    • Answer Hi cookingwithgas, Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 36" Convertible Range Hood - Black stainless steel. Yes, you may install this in a cabinet; however, a qualified technician must verify that the fittings are suitable for your cabinets, walls, and ceiling. I have shared the user manual link below. Please access the link and turn to page 4 for the installation requirements. https://downloadcenter.samsung.com/content/UM/201906/20190626102548332/NK30R5000WS_AA_EN-FR-ES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144697792 Leo

      Answered by Samsung

  • QuestionWhat is a convertible range hood and how does it differ from regular ones?

    Asked by Donna.

    • Answer Hi there, I can help with that. This Samsung Hood can either recirculate the air inside or exhaust the air outside. Thank you for choosing Samsung. ^Brad

      Answered by Samsung

  • QuestionGood morning is this convertible range hood ductless

    Asked by Anonymous.

    • Answer Good day. Yes, this range hood can also be installed ductless. For the ductless version of this hood, please refer to page 4 of the installation manual: https://downloadcenter.samsung.com/content/UM/201906/20190626102548332/NK30R5000WS_AA_EN-FR-ES.pdf Have a wonderful day! —Vannesa

      Answered by Samsung

  • QuestionDoes this hood needs to be vented outside? Need a hood that will be recirculating.

    Asked by Confused.

    • Answer Greetings! We appreciate your question about this Samsung range hood model and whether it can be configured to recirculate. This hood can be configured to recirculate. You will need to purchase separately the recirculating kit with model number NK-AF020FNB/AA. Leo

      Answered by Samsung

  • QuestionWhat is the sones at the highest setting?

    Asked by Vent.

    • Answer Hi, Great question. In the highest setting, it will be 70 dBA (7.0 sones). Have a great day. ^Charles

      Answered by Samsung

  • QuestionDoes this unit require a makeup air unit?

    Asked by vshankara.

    • Answer Hi vshankara, We are glad to hear that you are interested in our Samsung hood. This product has 390CFM and does not require a makeup air unit, not unless the product has 400CFM and above. You may check the link below for the specification guide. https://image-us.samsung.com/SamsungUS/home/home-appliances/cooktops-and-hoods/pdf/NK36R5000W_V3.pdf To know more about the product, you may contact us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) You may provide this reference number (1144906215) to help our team pull up your information. Thank you for choosing Samsung. Have a great day. -Trisha-

      Answered by Samsung

  • QuestionWe are having our backsplash installed prior to receiving the hood. Is there a template for the granite installers for the holes they will need to drill? Where would I find something like that? Thank you

    Asked by MamaCass.

    • Answer Hi MamaCass. Glad that you ask where you can find a template for the granite installers for the holes. Your range hood already comes with a mounting template, but if you are looking for a template for the backsplash, you may reach out to the following for availability: 1. Samsung Parts Team: (800) 627-4368, Mon - Fri 9:00 AM - 6:30 PM EST. 2. Samsung Parts Website: https://www.samsungparts.com/Default.aspx. Have a great day. Melardo

      Answered by Samsung

  • QuestionWhere can i find the recirculation kit for this model? Need asap as I already have the hood and the salesperson did not explain that anything else was needed.

    Asked by Lee.

    • Answer Hi Lee, Thank you for reaching out. We are disheartened to know that information has not been provided about the recirculating kit. You may visit the website of our authorized distributor for parts and accessories which I have shared below. http://www.samsungparts.com/CustomerService.aspx I have also shared the user manual link below. Please access the link and turn to pages 4 - 5 for the installation requirements. https://downloadcenter.samsung.com/content/UM/201906/20190626102548332/NK30R5000WS_AA_EN-FR-ES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144799917 Leo

      Answered by Samsung

  • QuestionIs there an extension kit for a sloping ceiling?

    Asked by bbers.

    • Answer Hi Xman. Glad that you ask if there is an extension kit for the sloping ceiling. Yes. You can order the needed kit specifying your hood model. Refer to the user manual on page 5: https://downloadcenter.samsung.com/content/UM/201906/20190626102548332/NK30R5000WS_AA_EN-FR-ES.pdf. Have a great day. Melardo

      Answered by Samsung

  • QuestionDoes this plug into an outlet or is it hardwired?

    Asked by KK.

    • Answer Hi KK. Thank you for reaching out regarding your Samsung - 36" Convertible Range Hood if this is hard-wired or plugged into an outlet. Regarding your concern, this would be hard-wired. I suggest you check this link to your user manual for assistance. Please go to page 11. https://downloadcenter.samsung.com/content/UM/201906/20190626102548332/NK30R5000WS_AA_EN-FR-ES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144555013 ^Camille

      Answered by Samsung

  • QuestionHow do I connect to hood to Samsung Flex DUI gas range with Smart Dial

    Asked by DH.

    • Answer Hi DH. Glad you asked about the range hood on how to connect it to the gas range. Please check this video for the guide on connecting your hood to the gas range. How to pair your hood to a cooktop | Samsung US https://www.youtube.com/watch?v=iHMTuWebAHc Thank you for being a valued customer of Samsung. Have a great day. ^Camille

      Answered by Samsung

  • QuestionCan I use this if I have a under cabinet 36" W hood?

    Asked by Tammy.

    • Answer Hi Tammy, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 36" Convertible Range Hood - Black stainless steel. You can definitely use this range hood under a cabinet; however, we highly recommend consulting with a qualified installer to confirm that the fittings are suitable for your cabinets, walls and ceiling. I have shared the user manual link below. Please access the link and turn to pages 5 - 8 for the installation and dimension. https://downloadcenter.samsung.com/content/UM/201906/20190626102548332/NK30R5000WS_AA_EN-FR-ES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144465917 Leo

      Answered by Samsung

  • QuestionCan this hood be installed over the floating island NOT against the wall?

    Asked by PaulPaulB.

    • Answer Hi PaulPaulB, We are glad to hear that you are interested in our Samsung hood. This product can be installed over a floating island and may require a roof venting method that should be installed by a professional. You may check the link below for the specification guide. https://image-us.samsung.com/SamsungUS/home/home-appliances/cooktops-and-hoods/pdf/NK36R5000W_V3.pdf To know more about the product, you may contact us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) You may provide this reference number (1144906282) to help our team pull up your information. Thank you for choosing Samsung. Have a great day. -Trisha-

      Answered by Samsung

  • QuestionIs this hood ADA compliant?

    Asked by targetproductions.

    • Answer I have great news for you, DiGabs! Yes, this model is listed as being ADA compliant. ^Jecca

      Answered by Samsung

  • QuestionWill this recirculate as it is packaged or does it require a kit to convert it?

    Asked by Anonymous.

    • Answer I'm happy to help with this! First, here is a link (https://bit.ly/3pVM8dT) to the installation manual for this model. Page 10 has everything you need to know about recirculating installation. ^Jecca

      Answered by Samsung

  • Questionwhat is the CFM for this 36" convertible range hoods - stainless steel

    Asked by julie.

    • Answer Thanks so much for asking, julie! Our specifications list the vent power on this model as: 390 CFM. ^Jecca

      Answered by Samsung