“Can I exchange this item for a better one and get credit for what I paid?”
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Hello, we recommend reaching out to Best Buy customer service directly for your question. However, If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
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