A:AnswerInformation regarding the temperature of the Eco Warm setting has been updated. The correct goal temperature for Eco Warm is 66°F rather than 59°F. We appreciate your eagle eye and continuous inquiry in making sure that the information you were seeking is correct.
- Ms. Samsung
A:AnswerThanks for the question. The WF405 washer does have the steam feature, but Steam Refresh, specifically, is an option available on some Samsung dryers, including the DV405 model. Steam in washers is used for deep cleaning and stain removal, while dryers use it to release wrinkles and remove odors.
- Ms. Samsung
A:AnswerThe Water Factor for Samsung's WF405 washer is 2.9. Per Energy Star, the WF is defined as the gallons of water used per cubic foot of capacity, and is calculated based on Energy Star's testing standards.
- Ms. Samsung
A:AnswerThanks for your interest. While Vibration Reduction Technology (VRT) is highly effective in reducing vibration, even on the second floor, VRT Plus employs new sensor technology to make the machine even quieter. To determine which model best suits your needs, consider the location of your laundry room and sturdiness of the flooring, along with other features such as capacity, cycles and options that may be important to you.
- Ms. Samsung
A:AnswerThank you for the question. It is normal for the water to be difficult to see given the low water use of front load washers as well as the fact that Samsung's drum tilts toward the back. Because of this, there is likely more water in your washer than you realize. Samsung's washing machines have an automatic weight sensor which adjusts the amount of water used per cycle, and there is no manual adjustment for this.
To ensure your WF405 is using the right amount of water, check the inlet hose screens on the back of the washer for blockage, and make sure the hoses are not bent or kinked, the water valves are turned on all the way, and your home's water pressure is at the recommended 20-116 psi. If the pressure or water level are not sufficient, your washer is designed to display an "nF" or no fill error code on the display to alert you to check the above factors.
If it does not appear your laundry is getting clean, try washing fewer items at a time or using less detergent. It's important to use only the recommended amount of HE detergent since oversudsing can result in errors and can also cause the clothes to look dingy. Selecting Heavy Soil level, or trying different cycles, such as Steam or Sanitize, depending on the fabric care instructions, may also help get the clothes cleaner.
Thank you,
Ms. Samsung
A:AnswerLike most front load washers, the door on the WF405ATPAWR opens from right to left and cannot be reversed to open from left to right because of the location of the door lock. The dryer doors, however, are reversible. Instructions to reverse the dryer door can be found in the User Manual.
- Ms. Samsung
