“I’ve had this washer less than 3 years and I am finding debris in my clothes and in the tub after washing. I’ve just ran self clean 3 times in a row and every time there is a lot of dirt/debris in the tub. Please advise”
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Greetings, Having a washer that is not cleaning the clothes would be an inconvenience for us. We're here to help you. Here's a link with instructions on how to keep your clothes clean after a cycle. Please read the link below, follow the steps, and then click the hyperlink for additional information. The clothes are not clean after washing in the Samsung washing machine. https://www.samsung.com/us/support/troubleshooting/TSG01108627/ Here is a link to some tips for keeping your washer's tub clean. Please review the embedded words and watch the included video in full. How to clean your Samsung washing machine. https://www.samsung.com/us/support/answer/ANS00030150/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146945482) to help our team pull up your information when you message us. Thank you. -Kimberly
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