“My washer has a build up of something that keeps coming from somewhere when I wash my clothes I can’t wash whites in there without the chunks of stuff being all over my clothes . Is there a way to take apart and see if it’s under the drum ?”
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Hi Andi, Thank you for your honest feedback and we hope you are in good health. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung. I have shared 2 links that will help understand and possible steps to resolve your concern with the washer. https://www.samsung.com/us/support/troubleshooting/TSG01108628/ https://www.samsung.com/us/support/troubleshooting/TSG01108627/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144300498 Leo
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