“I've had this machine for a few years and I am have an issue with it not cycling through all the cycles. It gets stuck draining and there is not water to be drained, Turning the machine off or unplugging does not fix the issue. How can I fix this issue?”

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• Call a service tech

  Answered by John 3 years ago

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• Hello Nita, I am including a link to a helpful troubleshooting guide to support your concerns on the incomplete cycles (https://bit.ly/3xjLUyC). Here is a link (http://bit.ly/2ssxImE) to assist you with finding a local certified Samsung service center. If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143914788) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena

  Answered by Samsung 4 years ago

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