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Hi Marilyn, Thank you for reaching out and we hope you are in good health. We are glad to know that you have selected and purchased a Samsung washer. We hope that the appliance is working up to your standard. Yes, you can use a fabric softener dispenser ball during normal or quick wash. I have shared the user manual link below. Please click or get to the link and turn to page 56 for the cycle chart. The cycle chart will allow you to plan your washes as you would know which setting to use. https://downloadcenter.samsung.com/content/UM/202101/20210125163747452/WA3000A_DC68-03850F-00_EN_CFR_MES_R_071220.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144378410 Leo
Sorry, there was a problem. Please try again later.I believe you can use fabric softener for normal wash. Also you have to play with the settings on right side to shorten the time.
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