A:AnswerJ&J International is Samsung's official parts distributor for customers purchasing Samsung parts or accessories. To place an order you can go online at www.samsungparts.com, or by phone at 800-627-4368. J&J's hours of operation are 9:00 am - 8:30 pm EST, Monday – Friday. Thank you for being a part of the Samsung family. ^Lena
A:AnswerMichaelSouth, here is a helpful link (https://bit.ly/3aVun3S) to support your concerns on the washing machine. Thank you for being a part of the Samsung family! ^Lena