“My new Samsung front load washer vibrates violently and i had it leveled twice. Could this machine be defective?”
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Hi Junior, Thank you for your honest feedback and we hope you are in good health. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung. I have included a video link that will resolve your issue. https://www.youtube.com/watch?v=ywOrH59K9Rw I have also included the user manual link below. Please click on the link and turn to page 32. https://downloadcenter.samsung.com/content/UM/201904/20190416101808805/BETTER_WF42H5000-DC68-03397A-14_A2.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144298272 Leo
Sorry, there was a problem. Please try again later.My husband leveled with a level an mine shook but he leveled I think the front a tad bit higher an it fixed it
Sorry, there was a problem. Please try again later.clothes off center.
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