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Thank you for the question. I'm sorry to hear your impression is that the WF419 is contributing to your clothes appearing "worn". Samsung's Diamond Drum, which is in both the WF419 and WF520 as well as several other models, is actually designed to be gentler on clothes than the conventional drums due to the smoother surface and smaller holes. Using a lower spin speed setting, as you've mentioned, may also help to reduce the wear on fabrics. My suggestion would be to try using a bit less HE detergent, since using too much can cause some clothes to look a bit dingy. In terms of comparing the WF520 to the WF419, they use similar amounts of water and have the same drum design, but the former includes the new Power Foam feature which predissolves the detergent by infusing it with water and air before it comes in contact with the clothes. Power Foam penetrates fabric faster and rinses cleaner, which helps to improve the overall cleaning performance. - Ms. Samsung
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