Main Content

Questions & Answers

Samsung - 4.5 Cu. Ft. 12-Cycle Addwash™ High-Efficiency Front-Loading Washer - White-Front_Standard
Ask a Question
Page 1, showing1-10 of 39 Questions
  • Q: Is this machine use electricity?  (4 Answers)
    This question is for: Samsung - 4.5 Cu. Ft. 12-Cycle Addwash™ High-Efficiency Front-Loading Washer - Azure

    By Anonymous 

    • Best answerNo, this is a solar powered machine. You should use it while out in the sun.

      By Charlie 

      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember
  • Q: I bought this machine but it is loud does anyone have this issue?  (4 Answers)

    By Silverspur4life 

    • Best answerThe one I purchased when spinning the inside drum around with your hand it sounds like a screw or ball rolling around in it that doesn't belong there. I'm considering returning it before it becomes a problem for me and it made the noise when it was delivered. They brought a second one which made the same noise so I told them to take it back before it made it off of the truck

      By Missy 

  • Q: Is this unit stackable, if so, what is the accompanying dryer?  (2 Answers)
    This question is for: Samsung - 4.5 Cu. Ft. 12-Cycle Addwash™ High-Efficiency Front-Loading Washer - Azure

    By Interested 

    • Best answerI actually just bought this set last month...yes they are stackable, you just have to buy the stacking kit. The matching dryer... -> Samsung - 7.5 Cu. Ft. 12-Cycle High-Efficiency Electric Dryer with Steam - Azure

      By Sheriebaby 

  • Q: Is this model included in the Samsung recall?  (4 Answers)

    By Jimmy 

    • Best answerSo far I know recall is only issued for top load washing machines , check this link https://pages.samsung.com/us/tlw/index.html

      By Darek 

      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember
  • Q: The washer keeps vibrating, even when level, across the floor. What can i do to fix this?  (2 Answers)
    This question is for: Samsung - 4.5 Cu. Ft. 12-Cycle Addwash™ High-Efficiency Front-Loading Washer - Azure

    By Aaron 

    • Best answerDid you remove the shipping plugs that the electric cord is held down with completely? If not it will vibrate and jump around even if it is level.

      By reddog31313 

  • Q: Is the door reversible on this washer  (4 Answers)
    This question is for: Samsung - 4.5 Cu. Ft. 12-Cycle Addwash™ High-Efficiency Front-Loading Washer - Azure

    By longbdr58 

    • Best answerNo, the door is not reversible.

      By CommunityAnswer 

  • Q: Does this washer add enough water to cover the items in the washer? I purchased a Kenmore top load from sears and the "repair technician" charged me $75 to let me know it's working perfectly. Clothes are dry and have detergent on them when cycle is done  (2 Answers)
    This question is for: Samsung - 4.5 Cu. Ft. 12-Cycle Addwash™ High-Efficiency Front-Loading Washer - Azure

    By Octavia 

    • Best answerYes it does use enough as the drum is side ways all of the clothes get a chance to roll around in it. Comparing a front loader and top loader is apples and almonds.

      By Darthnirraw 

      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member
  • Q: Will the WE357A0W pedestals work with this washer?  (2 Answers)
    This question is for: Samsung - 4.5 Cu. Ft. 12-Cycle Addwash™ High-Efficiency Front-Loading Washer - Azure

    By gl3on 

    • Best answerThe WE357A0* pedestals work with all of the 27" base front load Samsung Laundry - the last digit signifies the color W = White, Z = Azure Blue, P = Platinum, G = Black Stainless

      By Yes 

  • Q: Is a pedestal required to place the washer on or can it be placed on concrete blocks?  (3 Answers)

    By Tiki 

    • Best answerNo pedestal needed. Can sit on floor. No concrete blocks should be used either. They can be stacked with the separate stacking kit, purchased separately.

      By Scarbroughs 

      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member
  • Q: Does this washer require using HE detergent?  (2 Answers)

    By mfasy 

    • Best answerAll Front loaders require HE detergent. What I personally suggest is using Tide Powder and putting it directly into the wash vs. the dispenser as it dissolves much better when in the machine itself. I feel that the liquid leaves a residue inside the machine which constantly requires it to be cleaned and can make it smell. I use the powder exclusively and have no issues with the washer smelling.

      By vforba 

Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions