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I applaud your efforts to get started on the right foot with your new Samsung laundry pair! Your new WF448 should have the new dispenser included. It's a blue siphoning cup located inside the detergent compartment (front left section) of the dispenser drawer. Regarding your question about High Efficiency (HE) detergent, Samsung does recommend using only HE detergent in our washing machines. Use of non-HE detergents (or too much HE detergent) can cause error codes, leaks and extended wash times. HE detergent is available in both liquid and powder forms. For more information on the use and care of your new Samsung laundry pair, please refer to the User Manual which can be downloaded directly from Samsung's website. - Ms. Samsung
Sorry, there was a problem. Please try again later.I'm not sure about the dispenser...I would take out the drawer and look and see if there is soap residue. I only use the liquid...I think it works the best.
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