Questions & Answers

Q: QuestionWhy are all the washers top-load when I clearly clicked on a Samsung - 4.5 Cu. Ft. 8-Cycle Front-Loading Washer? So confusing!!

Asked 5 years ago by MrClean.

Q: Questionmy out let power is 3 prong only. What I need to buy to connect with this washer?

Asked 5 years ago by El.

Q: QuestionIs there an interior light?

Asked 5 years ago by laundry.

• A:Answer No, there is no interior light on this model. ^Lo

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes this model have a spin only cycle?

Asked 6 years ago by Hopie.

• A:Answer Great question, Hopie! Yes, this model does have a spin only feature. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionI have this and it’s been a great machine. However the door seal is leaking now. Do you know the part # for the door seal? Wf45n5300av/us

Asked 6 years ago by Toddj.

Q: QuestionIs this unit able to stack a dryer on top?

Asked 6 years ago by Sharkey.

• A:Answer Yes this set is stackable.

  Answered 6 years ago by BdogVerified Purchase

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Q: QuestionWhat is the decimal rating?

Asked 6 years ago by Flyer25.

Q: QuestionI would like to buy a Machine drain pan to protect floor from machine leaks and trying to figure out size Most sold are 30x32 This Samsung is 33.8 x27 but what are dimensions under machine for the feet?

Asked 6 years ago by Ally.

Q: QuestionIs this set Stackable?

Asked 6 years ago by Kris.

• A:Answer Great question, Kris! Yes, you can stack the matching dryer on top of this washer by using the stacking kit model SKK-8K. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionIs the WF45N5300AW/US compatible with WE357A7W pedestal? I see conflicting comments to this question and the discussion is a bit outdated. So I thought I'll bring up again. Thanks.

Asked 6 years ago by PatrickC.

• A:Answer I sent an email to Samsung Customer Care last week on this same topic. Here was there response: Greetings from Samsung Customer Care, We are writing this email in regards to your recent contact with Samsung Canada support where you inquired about the pedestal WE357A7W compatibility with a new washer WF45N5300AW/US. We are glad to inform you that pedestal WE357A7W is compatible with washer model# WF45N5300AW/US, however, color may vary. If you have any other questions or concerns please do not hesitate to get in contact with our Live Chat or Email support by visiting the below Samsung Canada Support site: https://samsung.com/ca/support

  Answered 6 years ago by PatrickC

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Q: QuestionWhat does U6 mean when it shows on the screen?

Asked 6 years ago by Judy.

• A:Answer HI Judy! The U6 is an unbalanced load error. The information in this link (https://bit.ly/2yX4L5P) can help. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionAre there leveling feet? I need the back to be close to .5 inch higher than the front.

Asked 6 years ago by Ghost.

• A:Answer Hi Ghost! This washer does have leveling feet. You can check out this link (https://bit.ly/2OSAkCM) for steps on how to properly level the washer to prevent leaks and excessive vibrations. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionWe are working with a very tight space. Is there an option to keep the door from fully opening or at least stop at a certain point? Trying to prevent the door from constantly swinging open and hitting the wall next to the washer.

Asked 6 years ago by slevvs10.

• A:Answer the door can swing all the way open 180 degrees. not sure how to stop It at 90 degrees. it does not swing open, just capable of it.

  Answered 6 years ago by bobbostonVerified Purchase

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Q: QuestionWould this dryer model fit on top?

Asked 6 years ago by Schumalm.

• A:Answer Yes ! We have our dryer on top of the washer and it works very well!

  Answered 6 years ago by BellaVerified Purchase

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Q: QuestionDoes this washer have an 'end cycle' signal to know when the washing is done?

Asked 6 years ago by cinmaine.

• A:Answer Yes, this washer has an end cycle indicator.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDoes the depth measurement include the door

Asked 6 years ago by Anonymous.

• A:Answer The depth, including the door, is 33 13/16''.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDo you have to purchase a pedistal with this machine

Asked 6 years ago by T.

• A:Answer Hey T! The pedestal is an optional accessory that you can add to your purchase, though it is not necessary for the washer to function. Whether or not to use one is entirely up to personal preference. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionDoes it have a soak cycle?

Asked 6 years ago by Katie37.

• A:Answer Excellent question, Katie37! This model does not have a designated "soak" cycle. However, it does have a pause function you can use to soak clothes. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionCan you program the water temperature

Asked 6 years ago by cpm.

• A:Answer On this washer, you can't program the temperature specifically. You can only choose cold, cool, warm, hot. Hope that help!

  Answered 6 years ago by EllaVerified Purchase

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