“I can't get the washer to power on , I've checked the outlet and changed to a different outlet as well as left it unplugged for 60 seconds still no luck.”
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We strive to ensure that your washer functions correctly, Cheryl. Let's help you out. Here are steps to take if your washer does not power on. For tips, please click the links and hyperlinks and watch the instructional video (if there is any). The washing machine will not turn on or turn off by itself: https://www.samsung.com/us/support/troubleshooting/TSG01203022/#washing-machine-will-not-turn-on-or-turns-off-by-itself Should a service request be required, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147624575, to help our team pull up your information when you message us. Have a great day. -John
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