Questions & Answers

Q: QuestionCAN I BUY PEDITALES FOR THESE

Asked 1 year ago by mary.

• A:Answer yes

  Answered 1 year ago by RebecaSVerified Purchase

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Q: QuestionDoes this have a 4 prong power cord?

Asked 1 year ago by Toniscully.

• A:Answer Hi Toniscully, No, this washer comes with a three-prong power cord. Thank you for choosing Samsung and have a great day! ^Rainly

  Answered 1 year ago by Samsung

  
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Q: QuestionWe live in Texas where it get extremely hot. Our connections are in the garage is it ok to have the smart w/d there or does it need to be in a climate controlled laundry room.

Asked 1 year ago by JD.

• A:Answer Yes..if its extremely hot your motor works harder..my opinion.

  Answered 1 year ago by Harrisk

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Q: QuestionCan I purchase a washer/dryer combo using debit card installments?

Asked 1 year ago by Warchild67.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Platinum

• A:Answer Yes

  Answered 1 year ago by Harrisk

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Q: QuestionHi where do I put the tide pods

Asked 1 year ago by Anonymous.

• A:Answer Greetings, If you will be using pods on the washer, you need to put them directly in the tub. Thank you for choosing Samsung and have a great day! ^Rainly

  Answered 1 year ago by Samsung

  
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Q: QuestionIs this a washer and a dryer

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Platinum

• A:Answer No, they have both in this style but it is not sold as an all one.

  Answered 1 year ago by PiaMVerified Purchase

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Q: QuestionDo these washers come with drum (interior) light?

Asked 1 year ago by jtkgy.

• A:Answer Not that I found, but still exploring all the details with this washer.

  Answered 1 year ago by RobertCVerified Purchase

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Q: QuestionDoes it come with Smart clean?

Asked 1 year ago by Tom.

• A:Answer Ues

  Answered 1 year ago by GopikrishnaP

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Q: QuestionCan I put Items on lay away?

Asked 1 year ago by Paige.

• A:Answer Kind of..you can apply for their credit card which allows you to pay for it monthly without interest.

  Answered 1 year ago by SAMSUNGVerified Purchase

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Q: Questioncan this washer be stacked with this drier: DV25B6900HW

Asked 1 year ago by pete.

• A:Answer Yes we stacked ours.

  Answered 1 year ago by RandallM

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Q: QuestionHow do I get the $85 rebate from my city of Arcadia for the washer and dryer, for being energy efficient? Is there a link?

Asked 1 year ago by Rebate.

• A:Answer Fo thru best buy to help with that..im not sure

  Answered 1 year ago by Harrisk

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Q: QuestionWhen using liquid detergent pods. Do you put them in the detergent drawer, or directly in with your clothes?

Asked 2 years ago by DavidF.

• A:Answer I put them directly in the with the clothes.

  Answered 2 years ago by NiceVerified Purchase

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Q: Questionwe need to exchange our old washer we have the pedestal # WE357A8W 27 inch is compatible with this washer? Samsung - 27" Washer/Dryer Laundry Pedestal - White Model:WE357A8W SKU:6172620

Asked 2 years ago by Anonymous.

• A:Answer Check with bestbuy on exchanges

  Answered 1 year ago by Harrisk

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Q: QuestionIs it normal for a new washers fabric softener compartment to hold water? I filled both detergent and fabric softener and once the washer started both were gone and fabric softener compartment was full of water!

Asked 2 years ago by Newtofrontloaders.

• A:Answer It’s a spray jet that gets the liquids out to prevent gunk and build up. That’s perfectly normal.

  Answered 1 year ago by AprilD

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Q: Questioncan you get a pedistal with them.

Asked 2 years ago by GW.

• A:Answer Yes you can get a pedestal

  Answered 2 years ago by mrbhop

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Q: Questionwhats the voltage on this manchine?

Asked 2 years ago by Anonymous.

• A:Answer The electric pairing version washer is 110v dryer is 220v

  Answered 2 years ago by BennyBlanco717

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Q: QuestionCan a king size comforter fit?

Asked 2 years ago by Wash.

• A:Answer Yes

  Answered 2 years ago by MaryL

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Q: QuestionDoes this model have an internal water heater?

Asked 2 years ago by Jane.

• A:Answer Yes

  Answered 2 years ago by KumarS

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Q: QuestionDoes a queen size comforter fit inside the washer

Asked 2 years ago by amy.

• A:Answer Yes

  Answered 2 years ago by VictorC

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