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  • QuestionHow do I stop the washing machine from shaking too hard

    Asked by Anonymous.

    • Answer Make sure it is level. Use a level across top to adjust

      Answered by DougsDryer

  • QuestionWhat is the maximum load weight?

    Asked by Anonymous.

    • Answer Greetings, This washer can hold up to 13.5 pounds of load weight, or 6.12 kg. You can also check the link below for the best laundry load size for this washer. https://www.samsung.com/us/support/answer/ANS00080262/ Thank you for choosing Samsung and have a great day! ^Rainly

      Answered by Samsung

  • QuestionTo locate the recessed dryer vent box in the wall behind the dryer, I need to see the back of the Samsung Dryer model # DVE45T6000V

    Asked by Richard.

    • Answer Hi Richard, Let us get you to where you can view a photo of the back of the Samsung dryer. I have shared the Samsung link for this dryer model below. Please visit the link. On the website, you will find a 360-degree button to press. Let the photo load and you will be able to view the back side of the dryer model. https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu--ft--electric-dryer-with-sensor-dry-in-black-stainless-steel-dve45t6000v-a3/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147349879 to help our team pull up your information. Leo

      Answered by Samsung

  • QuestionWill my existing Samsung washer base (WE357AOP/XAA) work on the new Samsung washer Model:WF45T6000AV/A5 ?

    Asked by WasherBase.

    • Answer Greetings! No, the Samsung pedestal compatible with the Samsung washing machine model WF45T6000AV is WE402NV/A3. Leo

      Answered by Samsung

  • Questionwill this washerr stack with my current 2016 samsung dryer?

    Asked by jon.

    • Answer Hi Jon, No, there is a dryer that is compatible with this washer. Here is a link to our product page to check the compatible dryer for this washer, kindly go to related product. Related product. https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu--ft--electric-dryer-with-sensor-dry-in-white-dve45t6000w-a3/#related Thank you and have a great day! -Ricardo

      Answered by Samsung

  • Questioncan a washing machine with a door on left side be charged for a machine the opens n the right?

    Asked by kabong.

    • Answer I had the older washer same model line and i did switch the doors on both my washer and dryer since the set up is backwards in my laundry room water hook up is on the right and the exhaust is on the left. But this washer I've yet to find out

      Answered by nosp

  • Questiondoes samsung make a front loader with right hand door hinge

    Asked by zebbie.

    • Answer Hi Zebbie, Yes, there is another model of front load washer that can have the door hinge on the right side, since the other model has a has a reversible door. Here is a link to one of the washers that can have a reversible door. Product page. https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu--ft--electric-dryer-with-sensor-dry-in-white-dve45t6000w-a3/#support Thank you and have a great day! -Ricardo

      Answered by Samsung

  • QuestionWhat is the exact name of the App for an iPhone in the US?

    Asked by HappyScottsdaleBuyer.

    • Answer Greetings, The name of the app itself is SmartThings; it can be used on iOS and Android. Thank you and have a great day! -Ricardo

      Answered by Samsung

  • QuestionThe washer has started leaving lots of water in the clothes. What's up with this? What do I do?

    Asked by Thompson1956.

    • Answer I suggest clean the filter. When mine does this I usually find a coin or debris in the filter.

      Answered by Storage

  • QuestionWhich Samsung washing machine is stackable with this model

    Asked by Ses.

    • Answer Hi Ses, To see the list of matching washers stackable with the dryer, please see page 1 of the spec sheet for the details. Spec Sheet https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/272023/v2/DVG45T6000W_V6.pdf Please get in touch with us via one of the following options for further assistance: 1. Customer Care: 1-800-726-7864(1800-SAMSUNG) 2. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us 3. Facebook Messenger: http://m.me/Samsungsupport 4. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Please provide us with this reference number (1147188925) to help our team pull up your information when you message us. Have a great day. ^Charles

      Answered by Samsung

  • QuestionHow many decibels is this dryer?

    Asked by Tadhg.

    • Answer Hi there, The product doesn't have a decibel rating compared to other appliances. To help keep the noise level low, please consider the following tips: What noises does your dryer make, and how can you improve it https://www.youtube.com/watch?v=86vxZamgYwQ&t=11s Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147169722) to help our team gather your information. Have a great day. ^Charles

      Answered by Samsung

  • QuestionDo you pick up old dryer when delivering a new one?

    Asked by SR.

    • Answer Dear Valued Best Buy Client, Thank you for asking. To better assist you with your query, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns. Have a great day. ^Camille

      Answered by Samsung

  • QuestionDoes washer come with hose and all parts or do I need to buy anything separately?

    Asked by Jen.

    • Answer Hi Jen, Other than the water hoses, the washer comes complete and ready to use. PLease see page 16 of the manual for the parts included and needed for the washer. Manual https://downloadcenter.samsung.com/content/UM/202306/20230630143636983/DC68-04006R-05_IB_WF6000T_EN_CFR_MES_R_230628.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147150421) to help our team gather your information. Have a great day. ^Charles

      Answered by Samsung

  • QuestionIs the Drain hose included if yes then how long is the drain hose. if not then which drain hose to buy, will the best buy installation team bring it with them.

    Asked by Bilal.

    • Answer Hi Bilal, Yes, the drain hose is included with the washer. Please see page 12 14 under the "Unpacking your washer " on the "Caution section 2nd bullet and page 24 for the "Connect the drain hose" for the details in the manual. Manual https://downloadcenter.samsung.com/content/UM/202306/20230630143636983/DC68-04006R-05_IB_WF6000T_EN_CFR_MES_R_230628.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147138203) to help our team gather your information. Have a great day. ^Charles

      Answered by Samsung

  • Questionwhat is the voltage and hertz frequency on the washer as well as the dryer

    Asked by Pat.

    • Answer Hi Pat Thank you for reaching out to us regarding the voltage and hertz frequency specifications for the Samsung washer and dryer with model number WF45T6000AW. Your inquiry is important to us, and we appreciate the opportunity to provide you with comprehensive information. The washer functions at a standard hertz frequency of 60 Hz, which is common in most North American households. Please see the details under the specs section of the product page link below. Specs: https://www.samsung.com/us/home-appliances/washers/front-load/4-5-cu-ft-front-load-washer-with-vibration-reduction-technology-plus-in-white-wf45t6000aw-a5/#specs The dryer component of the Samsung WF45T6000AW model also operates at 120 volts, consistent with the washer's voltage. Hertz Frequency: Similar to the washer, the dryer functions at a frequency of 60 Hz. Should you need more assistance, please feel free to get back to us with the dryer's model number via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147133482) to help our team gather your information. Have a great day. ^Charles

      Answered by Samsung

  • QuestionCan this be stacked with my current dryer, model number DV42H500 EW

    Asked by JenniferB.

    • Answer Yes, I see no problem in stacking this front load washer model number to the dryer model number DV42H500 EW one on top of the other to save space.

      Answered by Anonymous

  • QuestionCan I wash a 3x12 runner light weight rug thru my washer

    Asked by Estella.

    • Answer Absolutely, it will come out beautiful.

      Answered by JohnH

  • QuestionCan a GE dryer be stacked on top of this washer GE Dryer is /model GFD45ESPK0DG IS 27 INCHES WIDE AND 28 INCHES DEEP. If not can, you recommend a washer that would work. Don't want another GE as it broke after 6 years

    Asked by Shelly.

    • Answer Hi Shelly, Our Samsung washers and dryers are designed to stack with their corresponding pairs. The matching dryers for this washer model are DVE45T6000V/A3 (electric) and DVG45T6000V/A3 (gas), which can be stacked with the SKK-8K stacking kit. If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146987898) to help our team pull up your information when you message us. Thank you. -Kimberly

      Answered by Samsung

  • QuestionI have a new set of stainless hoses, is there a way to get the Delivery with haul away and not have to pay for the installation/hoses from Best Buy?

    Asked by DonC.

    • Answer Hello DonC, To better assist you with this matter, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day. They can either answer your question or transfer you to your local store to answer your inquiry about the installation process and delivery with the haul-away package available for the washer. -Kimberly

      Answered by Samsung

  • QuestionIs this a stackable unit?

    Asked by desmond.

    • Answer Yes it can. You will need to purchase a stacking kit.

      Answered by Anonymous