“I purchased this washer with its' matching dryer for my new home. The included manual hardly tells you anything. When I scan the QR code for the Samsung app, it says it isn't compatible. Huh? This listing says the exact opposite.”
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Hello Bmbutler, Thank you for reaching out to us with your concern. We're glad to assist you. We have shared the manual link for the washer below, which provides additional instructions on its use. Additionally, please refer to page 35 for guidelines on using the Samsung Laundry app. User manual https://downloadcenter.samsung.com/content/UM/202407/20240725162513128/DC68-03850D-07_IB_WA3200T_EN.pdf If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1151794082) when you message us so our team can retrieve your information. Thank you. -Kimberly
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