DC code on washer and it’s no longer locking the door null

Question

ElsieS · Accepted Answer

Yes

Samsung · Answer

Greetings!

I recognize the difficulty you're facing with your washer's door lock. We are here to help.

I have shared a Samsung link below to help with your experience. The link also has an embedded video that we recommend watching in full.

Samsung washing machine information and error codes:
https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number 1147332583 to help our team pull up your information.

Leo

“DC code on washer and it’s no longer locking the door”

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