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Hello there, We are glad to receive your inquiry. Let's get you the details you need. If the top glass lid of your washer breaks, we highly suggest you refrain from using it for safety purposes. Please feel free to get back to us via the following options so we can inquire for details and create a service ticket: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147027201, to help our team pull up your information when you message us. Have a great day. -John
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