“I just purchased this machine and put it on cold. The water temp is Hot. I can't get it to dispense cold water from the cold water temp chosen. I also believe they connected the cold water hose to the hot and visa versa”

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• Hi there! If the water hoses are crossed, it would definitely cause the washer to use the wrong temperature water. I'd like to provide this link (https://bit.ly/3lQCbZu) to help. It has information on what to check and how to fix it. ^Jecca

  Answered by Samsung 5 years ago

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• I would call Best Buy to see if they can help you. The gentlemen that delivered, installed, problem solved, and did Haul away were very helpful and had all the answers to my questions before I even asked them. It was a wonderful experience, I would recommend them and use them again in the future.

  Answered by James 5 years ago

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