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I would have this looked at by an expert as it DOES NOT HAPPEN TO ME :)
Sorry, there was a problem. Please try again later.I’m sorry you are having an issue with your device. Although with the information you have provided I do not have a solution for you; contacting the Geek Squad or Samsung Support (refer to your device's manual for more information or visit Samsung's website) would be your best next course of action. -MrSamsung
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