A:Answer Best buy has a whole section devoted to the nuanced differences between open-box, refurbished, pre-owned, etc. which you can find here...
http://www.bestbuy.com/site/electronics/outlet-refurbished-clearance/pcmcat142300050026.c?id=pcmcat142300050026
For your specific question....
An Open Box model refers to those items Customers return opened for a variety of reasons — a gift was the wrong color or model, or the TV or appliance was too big to fit. Other open-box products previously served as in-store displays. Each open-box product has been tested or inspected to verify it's in proper working order, its physical appearance was validated, and most of them include all parts and accessories (exceptions are noted as part of the product's condition). The full manufacturer's warranty for an open-box product is the same as buying a factory-sealed product, and Best Buy's Return & Exchange Promise also applies.
Check out that link for even more information.
Cheers!
