Questions & Answers
- Model:
- UN43AU8000FXZA
- |
- SKU:
- 6452966
Q: QuestionDoes this tv have the AT&T TV app?
Asked by bjy.
- A:Answer Hi bjy! The AT&T is not available at this time on the AU8000, but the built-in App Store allows you to choose from and download hundreds of apps such as discovery+, HBO Max, Disney+ and many more. We are continuously adding more premium content and new services to our Smart TV platform. It also comes with Samsung TV Plus which offers hundreds of free channels of news, sports, movies, and much more. ^Tim
Answered by Samsung

Q: QuestionWhat is the best tilt wall mount recommended for this TV? We would be putting it in a corner in a sunroom with an existing TV jack. We need to be able to have guests see it from a distance.
Asked by Millhouse.
- A:Answer Hi Millhouse! Best Buy offers several different tilted wall mounts; the best type of mount to utilize will ultimately depend on what best fits your needs. You will need to use a wall mount that supports a VESA pattern of 200mm x 200mm, as that is what will be compatible with the 43" AU8000. To assist you in finding the best option, please visit your local Best Buy or check out the options here: https://www.bestbuy.com/site/searchpage.jsp?_dyncharset=UTF-8&id=pcat17071&iht=y&keys=keys&ks=960&list=n&qp=maxtvsizerange_facet%3DMaximum%20TV%20Size~40%22%20-%2049%22%5Emountstyle_facet%3DMount%20Style~Tilting&sc=Global&st=tv%20wall%20mount&type=page&usc=All%20Categories ^Gina
Answered by Samsung

Q: QuestionWhat is the input lag for this model?
Asked by Timothy.
- A:Answer 1-2 seconds, sometimes 3.
Answered by JacobA
Q: QuestionIs there a way to turn off the red light at the bottom of the screen (the one that turns on when the TV is off)? We purchased this for a bedroom and would like to turn off that light.
Asked by boxer1014.
- A:Answer Hi boxer1014, Yes, to turn off the red light at the bottom of the TV, go to Settings> System> Expert Settings> Light Effect> Off. ~Samsung Advisor
Answered by Samsung

Q: QuestionCan a Roku stick be used with this TV
Asked by Jim.
- A:Answer Jim - You can connect an external streaming device to the AU8000 via HDMI. ^Gina
Answered by Samsung

Q: QuestionDoes this tv have sleep timer?
Asked by Anonymous.
- A:Answer Hi! Yes, the AU8000 features a built in Sleep Timer allowing you to set a time up to 180 minutes, after which the TV will turn off. Using your TV remote, navigate to Settings > General > System Manager > Time > Sleep Timer, and then select the amount of time you would like the TV to stay on before powering itself off. The Sleep Timer can also be accessed through the Quick Settings bar. I hope this helps! ^Tim
Answered by Samsung

Q: QuestionDoes this tv have sleep timer?
Asked by Renew.
- A:Answer Hi Renew! Yes, the AU8000 features a built in Sleep Timer allowing you to set a time up to 180 minutes, after which the TV will turn off. Using your TV remote, navigate to Settings > General > System Manager > Time > Sleep Timer, and then select the amount of time you would like the TV to stay on before powering itself off. The Sleep Timer can also be accessed through the Quick Settings bar. I hope this helps! ^Tim
Answered by Samsung

Q: QuestionDoes this tv have a sleep timer?
Asked by Renew.
- A:Answer Hi Renew! Yes, the AU8000 features a built in Sleep Timer allowing you to set a time up to 180 minutes, after which the TV will turn off. Using your TV remote, navigate to Settings > General > System Manager > Time > Sleep Timer, and then select the amount of time you would like the TV to stay on before powering itself off. The Sleep Timer can also be accessed through the Quick Settings bar. I hope this helps! ^Tim
Answered by Samsung

Q: QuestionHow do I set up free streaming on my tv
Asked by Newtoo123.
- A:Answer Hi Newtoo123! You can access a wide variety of free channels through Samsung TV Plus. This feature is available once the TV has been connected to an internet network and can be launched by selecting "TV Plus" in your app launcher, or "TV" in the source selection screen. ^Tim
Answered by Samsung

Q: QuestionWhat size bolts are needed to hang the tv? Do they come with it??
Asked by Chad.
- A:Answer Hi Chad! Most wall mounts will come with all the screws you need to get it successfully installed, and you should be able to contact the manufacturer of the mount to obtain additional screws if needed. The 43" AU8000 requires 4 M8 screws with 11-13mm length and 1.25mm pitch and supports any wall mount with a VESA Pattern of 200mm x 200mm. Please be sure to factor in the thickness of the mounting hardware when choosing the optimal screw length. ^Tim
Answered by Samsung

Q: Questiondo the speakers face forward
Asked by jjg1.
- A:Answer Hi jjg1! The AU8000 features a 20w 2.0ch speaker system with the speakers located on the back of the TV. ^Tim
Answered by Samsung

Q: QuestionGuys I have set this TV up perfectly. I have looked all over this TV and looked in the manual and I can't seem to locate the OPTICAL INPUT on the TV. Can you please give me a really specific description and tell me exactly where it is? CAN'T FIND IT!
Asked by AMAZING.
- A:Answer Hi! The optical audio output can be found on the back of the TV just below the HDMI 3 port. Should you need additional assistance, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Tim
Answered by Samsung

Q: QuestionCan I get the roku channel?
Asked by eustace.
- A:Answer Hi eustace! Yes, the Roku Channel can be searched for and downloaded through the AU8000s built in App Store. ^Tim
Answered by Samsung

Q: QuestionHi is the edge lit better than direct lit? If so what’s the difference?
Asked by Reb202198.
- A:Answer Hi Reb202198! Edge lighting and direct lighting can both be effective backlighting technologies for LED TVs. With the edge lighting on the AU8000 we are able to maintain a slim 1" depth of the TV while still providing impressive contrast levels. ^Tim
Answered by Samsung

Q: QuestionIs it possible to put the legs on wrong?
Asked by onlymefritz.
- A:Answer Not if you follow the diagram
Answered by Bill
Q: QuestionWhat does Crystal means
Asked by Nika.
- A:Answer Hi Nika! The AU8000 is part of Samsung's Crystal UHD line of TVs, the term used for our 4K Smart TVs that are not powered by Samsung's Quantum Dot or QLED Technology. ^Tim
Answered by Samsung

Q: QuestionCan i use a vcr and dvd with this tv
Asked by meeperdo.
- A:Answer Hi meeperdo! The AU8000 features 3 HDMI connections allowing you to connect external video or audio devices. The AU8000 does not feature a composite or RCA connection for analog devices such as a VCR. ^Tim
Answered by Samsung

Q: QuestionI am a older lady and need a tech to explain the features and connection for me. What is the cost?
Asked by Jaci.
- A:Answer Hi Jaci! For more information on installation services, please contact your local Best Buy or visit https://www.bestbuy.com/site/tv-home-theater-services/tv-mounting-packages/pcmcat748300648009.c?id=pcmcat748300648009#1 ^Tim
Answered by Samsung

Q: QuestionAre there built in speakers?
Asked by Anonymous.
- A:Answer Hi! Yes, the 43" AU8000 features a built in 2.0 ch speaker system. ^Tim
Answered by Samsung

Q: QuestionDoes this tv have a sleep setting?
Asked by Momsteffen.
- A:Answer Hi Momsteffen! Yes, you can set the Sleep Timer to turn off the TV after a set period of time. Additionally, you can enable Auto Power Off to have the TV turn itself off if there has been no activity for a set period of time. This is one of your TV’s energy efficiency functions. ^Tim
Answered by Samsung

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