“We bought my Mom a Samsung LED Smart -4k HDR When using the Net flix appt it keeps freezing up? do I need to purchase a stick or Ruku to elimanate this problem? thank you!”

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• I dont' think it's the TV. Check with Netflix or the set up.

  Answered by Rover 6 years ago

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• Call Samsung. What is the distance from tv to modem ? Do you have a Ethernet cable that you can try and test for Netflix and then do you have the same problems. Try and use a Cat 6 Ethernet cable.

  Answered by fishing 6 years ago

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• Have the same tv. No problem with Netfix. We have Spectrum internet but also have Google WiFi to boost signal through the house.

  Answered by Arnie 6 years ago

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