“i need step by step directions to change the sounds on the television. I need to add more base I think, but not sure how to make that adjustment. I have a hard time understanding sometimes what people are saying.”
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Hi Gramma, To start, we recommend making sure your TV is running the latest firmware, as updates can include improvements to sound performance: On your remote, go to Home > left directional key > Settings > Support > Software Update> Check for Updates If volume levels still seem too low, you can improve sound performance by adjusting a few key settings: First, on your remote, go to Settings > All Settings > Sound > Sound Mode and try Amplify to boost dialogue and upper tones. To adjust your Sound Mode: Navigate to: Settings > All Settings > Sound > Sound Mode. From there you can toggle between the various modes to pick one that suits the content you are watching. Next, check out the Auto Volume feature: This feature helps maintain consistent volume levels across content and input sources. Turn it on under: Settings > All Settings > Sound > Expert Settings > Auto Volume = On I hope this helps! For further assistance, contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available on our website under ‘Support.’ ~ Samsung Advisor
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