“Why can i not connect the q800 sound bar to alex anywhere app. It is saying its a first gen echo. Why would Samsung install an old version to a 900-dollar sound bar?”

1-2 of 2 Answers

• Mainly because they don’t care even a little bit once you pay them. They don’t design anything to last past the next model and interoperability is meaningless to them.

  Answered by JasonH 1 year ago

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• Hello deano, For any troubleshooting please contact Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent by clicking the ‘Support’ link on the Samsung website. ~Samsung Solutions

  Answered by Samsung 2 years ago

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